My 2023 Lightning Lariat is getting a battery pack replacement!

[kstype]

Let’s loop in @Ford Motor Company here - they may ask for your VIN and may contact the dealer.

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[Fireetr73]

So - FMC is offering you a new discounted Lightning or are you on your own to work with a dealership?

Sorry, I miss spoke. I was clear that I didn’t want a discount on a new vehicle.

 

[Fireetr73]

UPDATE! I finally closed on the buy back yesterday. I’m happy with the outcome, but not happy with the process. Ford made it really hard. I have been without a vehicle for six months while still paying a big monthly payment. They weren’t easy to work with. For that reason and others I will be moving on from FORD and the EV experience for now. Back to GMC. Denali this time. I wish all of you well and hope that none of you have to go through this process. God Speed!

 

[mags]

My truck is dead at the dealer right now. It needs a heater module that is on backorder and there's no ETA. No loaner, either.
I really, really hope I don't have a similar experience, it's been 10 days...

 

[GoodSam]

Build dates of your trucks (top of driver's door sticker)? Helps us to see the relationship to problems with factory production dates that can give others a heads up on what to lookout for. Thanks!
@Fireetr73 @Vito @Freddyfresh @Airboss @CyberIllusion @davehu @ooSHAZAMoo @CVDUDE @T i h o r @B. Lane @Arni @haresource2 @atguru @calarch @dbelcher5761 @patrickj62 @boseephuss @SunshinestateF150 @DavePastry

 

[Fireetr73]

Build dates of your trucks (top of driver's door sticker)? Helps us to see the relationship to problems with factory production dates that can give others a heads up on what to lookout for. Thanks!
@Fireetr73 @Vito @Freddyfresh @Airboss @CyberIllusion @davehu @ooSHAZAMoo @CVDUDE @T i h o r @B. Lane @Arni @haresource2 @atguru @calarch @dbelcher5761 @patrickj62 @boseephuss @SunshinestateF150 @DavePastry

8/1/2022

 

[Fireetr73]

My truck is dead at the dealer right now. It needs a heater module that is on backorder and there's no ETA. No loaner, either.
I really, really hope I don't have a similar experience, it's been 10 days...

As soon as it hits the day limit in your state, lemon law it! That’s my recommendation. It gives you two options, 1) FORD will bump you to the front of the line to repair it, 2) You can get out of the vehicle all together.

 

[boseephuss]

Build dates of your trucks (top of driver's door sticker)? Helps us to see the relationship to problems with factory production dates that can give others a heads up on what to lookout for. Thanks!
@Fireetr73 @Vito @Freddyfresh @Airboss @CyberIllusion @davehu @ooSHAZAMoo @CVDUDE @T i h o r @B. Lane @Arni @haresource2 @atguru @calarch @dbelcher5761 @patrickj62 @boseephuss @SunshinestateF150 @DavePastry

I'll get that information added and reply once home this evening.

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