My FordPass app blocked in the middle of the night. I was told 5-7 days to unlock!

[petemill]

Update- I received an email today saying that my profile had changed and subsequently was able to successfully login to my app. Only Two days to unblock vs. estimated five to seven.

I'm still waiting. 3 weeks now...

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[Replika]

SO glad I read this thread before adding my Lightning to Recurrent.

 

[Flashy McLightning]

Is this going to be a potential issue when travelling across the country? My Ford pass app hasn’t refreshed in 27 hours and says to try later. Will I need back up apps to access charging stations along my route?

 

[TaxmanHog]

Is this going to be a potential issue when travelling across the country? My Ford pass app hasn’t refreshed in 27 hours and says to try later. Will I need back up apps to access charging stations along my route?

Try force stopping /suspend the app, then CLEAR CACHE and restart.
DO NOT click CLEAR DATA or you will have to reenroll in PAAK.

 

[Flashy McLightning]

Try force stopping /suspend the app, then CLEAR CACHE and restart.
DO NOT click CLEAR DATA or you will have to reenroll in PAAK.

Thank you. I will play with it. Looking quickly I can access my Bronco from the app, just not the Lightning.

 

[PungoteagueDave]

FWIW, this is one of the most common vectors of vulnerability for breached accounts.

Use a password manager like LastPass(.com). It will allow you to generate good strong random passwords, and not have to remember them. Never reuse credentials across websites.

Edit to add: worth mentioning that LastPass has a browser plugin and a mobile app that stay synchronized with your password database.

Thanks for attending my TED Talk.

Hows that LastPass thingy working out for ya?

https://www.wired.com/story/lastpass-breach-vaults-password-managers/

 

[HaroldCal]

Hows that LastPass thingy working out for ya?

https://www.wired.com/story/lastpass-breach-vaults-password-managers/

Yeah, it is what it is. Not happy, but stuff happens. I am looking at moving to a self-hosted option.

 

[petemill]

I'm still blocked after 2 months!

 

[TaxmanHog]

I'm still blocked after 2 months!

Put another call into Ford C/s, ask to have a support ticket created assigned to the Ford Pass Security team

 

[meow]

www.law360.com/articles/1518492/volkswagen-says-smartcar-is-exploiting-its-connectivity-suite

mlexmarketinsight.com/news/insight/volkswagen-files-amended-complaint-in-us-fraud-lawsuit-accusing-software-provider-smartcar-of

"Smartcar has engaged in unauthorized access to the networks and is impermissibly exploiting data associated with the services for Smartcar's unlawful gain," Volkswagen claims.


^— I found this on another forum, while wondering if there’d been any developments.

Frankly, I’d like a nice neat easy option that I could use to tie into Home Assistant, use in ABRP, the Emporia app (another warning!) etc.

But I’m not risking being locked out again.

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