Replacement Tesla Adapter Shipped

[The Weatherman]

Yup, Ive called three times. The last time when I asked for the tracking number they came back and said it wasn't working. This is the email I received the second time:

We have received the escalation request for your order FAE:91003509. Upon further research, I see this order shows shipped as of 12/26. Due to the high demand and shipping times, we do allow 30 days for movement to occur. If you do not see any changes by 1/25, you will need to speak with our Battery Electrical Vehicle team for further assistance. I've included their contact information below.

The call I made went directly to the Ford Parts and Accessories order group.

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[F150ROD]

The call I made went directly to the Ford Parts and Accessories order group.

Same. This was the response after they escalated.

 

[TomZ]

Mine arrived on the 10th, but was covered in snow, so I didn't see it until today. My order # was FAE:900494xx. I'm looking forward to trying it out later today!

 

[kstype]

Hello all,

I posted a few days ago about getting the email my replacement adapter had shipped.

It arrived today and it is the more robust adapter that Ford custom built with Lectron. The whole unit it much heavier and the switches to unlock from charge port and the NACS adapter are very high quality - glad they sent me this and not the original design.

The container included an unused plastic shipping envelope with instructions and a prepaid label to ship back to Ford (interesting thing is the “From” address on the return label is Justin Bieber in Wellington, FL).

 

[The Weatherman]

Not surprising! These guys have to work hard to make this such a mess.

 

[LSUT1GER]

https://www.f150lightningforum.com/...-tesla-compared-to-orginal.23954/#post-463141

 

[flyct]

Hello all,

I posted a few days ago about getting the email my replacement adapter had shipped.

It arrived today and it is the more robust adapter that Ford custom built with Lectron. The whole unit it much heavier and the switches to unlock from charge port and the NACS adapter are very high quality - glad they sent me this and not the original design.

The container included an unused plastic shipping envelope with instructions and a prepaid label to ship back to Ford (interesting thing is the “From” address on the return label is Justin Bieber in Wellington, FL).

if that’s true then someone is playing a game. My return label had the return address blank. I filled in my name and address on it.

 

[LTskier]

Received my replacement today and it is the Lectron/Ford one.
Original order FAE:90005819 delivered in June '24.

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