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StevenC56

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StevenC56

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That's the problem. I'm unable to Login to my Ford.com account.
Weird that your Fordpass is still functional in this situation.

Have you tried access via third party computer?
 

Lytning

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That's the problem. I'm unable to Login to my Ford.com account.
I had the same or similar problem. I would paste the initial URL into a browser and activate Developer Tools as instructed, but the Ford.com login would not appear. (I also tried login to Ford.com first and then pasting the URL, but that did not work.) On the 10th or 12th attempt at pasting the URL with Developer Tools, the Ford.com login finally appeared. I did nothing different. It just finally appeared after multiple attempts of the same thing. Repeating the same thing over and over, and expecting a different outcome, is widely known as the definition of insanity. But insanity finally worked for me. After login to Ford.com I was able to get the correct token link. Getting 1.70 to work for me was extremely frustrating and time consuming. And now that I have it "working", sensor data is usually showing as unavailable. When the sensor data is finally populated, it disappears after 5 minutes or so, as if it is timing out.
 

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Rjpear

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Wasn't there a WIKI page that listed All of the Updates and what they are/were? I cannot find it anymore. THX if you have it!
 

bmwhitetx

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StevenC56

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I had the same or similar problem. I would paste the initial URL into a browser and activate Developer Tools as instructed, but the Ford.com login would not appear. (I also tried login to Ford.com first and then pasting the URL, but that did not work.) On the 10th or 12th attempt at pasting the URL with Developer Tools, the Ford.com login finally appeared. I did nothing different. It just finally appeared after multiple attempts of the same thing. Repeating the same thing over and over, and expecting a different outcome, is widely known as the definition of insanity. But insanity finally worked for me. After login to Ford.com I was able to get the correct token link. Getting 1.70 to work for me was extremely frustrating and time consuming. And now that I have it "working", sensor data is usually showing as unavailable. When the sensor data is finally populated, it disappears after 5 minutes or so, as if it is timing out.
I have no idea what's up with my PC that's causing this issue. Per a Ford chat agent's suggestion I downloaded the Firefox browser. I can get into my Ford Credit account with Firefox, but still no luck getting into my Ford Support or Owners accounts.
 

DamSea

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I have no idea what's up with my PC that's causing this issue. Per a Ford chat agent's suggestion I downloaded the Firefox browser. I can get into my Ford Credit account with Firefox, but still no luck getting into my Ford Support or Owners accounts.
When you downloaded Firefox, did you import anything from the other browsers? Favorites, settings or anything?
 

StevenC56

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When you downloaded Firefox, did you import anything from the other browsers? Favorites, settings or anything?
No. I made sure not to import any settings or favorites.
 

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Lytning

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I have no idea what's up with my PC that's causing this issue. Per a Ford chat agent's suggestion I downloaded the Firefox browser. I can get into my Ford Credit account with Firefox, but still no luck getting into my Ford Support or Owners accounts.
Have you tried creating a new account at Ford.com? As suggested by other owners, I have created a second account at Ford.com to use for third party interactions. You may also try having Tech Support delete your current account so you can start over.
 

DamSea

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Is it the account or your PC? Can you log on to your Ford account on your phone's web browser or a different computer?
 

StevenC56

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Is it the account or your PC? Can you log on to your Ford account on your phone's web browser or a different computer?
It's my PC. Windows 11 Dell XPS desktop that's about 2 years old. I can login on my wife's all in one Windows 11 PC.
 

bmwhitetx

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If it's system-wide across all browsers, some thoughts:
1. Check your hosts file. This is a plain text file under C:\Windows\System32\drivers\etc\ that can redirect websites.
2. Do you have a third-party anti-virus/malware program? If so, it may be blocking the website. If you don't, then run a malware detection program to make sure you don't have a virus running.
3. Check Windows Security under Settings. Lots of settings here (firewall, virus/threats) that might have the site tagged. (generic advice).
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