Rocket808
Active member
- First Name
- Rocket
- Joined
- Apr 13, 2023
- Threads
- 3
- Messages
- 35
- Reaction score
- 24
- Location
- Los Angeles
- Vehicles
- 2023 F-150 Lightning Lariat ER
I have a similar problem but modified by a few major factors being in California
My problem was not getting a charger from Sunrun, though - it is about getting it installed.
1. California changed net metering to essentially require home storage batteries in mid April, so there was a massive tidal wave of applications to be in what is now the legacy net metering program. I started the whole āSunrun install everythingā in the late February/early March timeframe, upon submitting my order for my Lightning.
2. I have an older home with a 70s era small (125~ish A) service, so adding an additional 100A circuit required a main panel upgrade.
3. Going through all this trouble, Iām adding solar as well
4. Finally - SCE supposedly , according to Sunrun, didnāt have an approved approach to allow a truck to serve as a backup battery. This delayed all aspects of my install to approve an end state design that incorporated the larger panel, solar integration, 100A circuit for FCSP, home integration kit for bidirectional power.
so Iāve had my truck since April, and Iāve just recently gotten approval to upgrade my main panel, and it appears Ford did not care about the customer experience (brought up to dealer) and Sunrun is not solving my problem quickly. My Sunrun customer service guy is great, but powerless. Having SCE in the middle of my problem gives everyone a 3rd party to blame
so yeah, April to December - no ford charger installed - no sense of urgency from Ford or Sunrun, and the fact that SCE didnāt have an approved installation process when I bought my truck wasnāt disclosed, and as much as I love my truck, I may have made another decision! I have been able to make it work with 2 close EA DCFC charging locations- but at $0.36 a kW, not the ācheap per mileā value (and the included 120V charger just isnāt enough!)
My problem was not getting a charger from Sunrun, though - it is about getting it installed.
1. California changed net metering to essentially require home storage batteries in mid April, so there was a massive tidal wave of applications to be in what is now the legacy net metering program. I started the whole āSunrun install everythingā in the late February/early March timeframe, upon submitting my order for my Lightning.
2. I have an older home with a 70s era small (125~ish A) service, so adding an additional 100A circuit required a main panel upgrade.
3. Going through all this trouble, Iām adding solar as well
4. Finally - SCE supposedly , according to Sunrun, didnāt have an approved approach to allow a truck to serve as a backup battery. This delayed all aspects of my install to approve an end state design that incorporated the larger panel, solar integration, 100A circuit for FCSP, home integration kit for bidirectional power.
so Iāve had my truck since April, and Iāve just recently gotten approval to upgrade my main panel, and it appears Ford did not care about the customer experience (brought up to dealer) and Sunrun is not solving my problem quickly. My Sunrun customer service guy is great, but powerless. Having SCE in the middle of my problem gives everyone a 3rd party to blame
so yeah, April to December - no ford charger installed - no sense of urgency from Ford or Sunrun, and the fact that SCE didnāt have an approved installation process when I bought my truck wasnāt disclosed, and as much as I love my truck, I may have made another decision! I have been able to make it work with 2 close EA DCFC charging locations- but at $0.36 a kW, not the ācheap per mileā value (and the included 120V charger just isnāt enough!)
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