No, it’s not.So maybe it's obvious, but is it supposed to be a GFCI?
I think Siemens may have come out with one. I'm not even sure a residential use case for one that big. It was the simplest thing I could think that would kind of match the symptoms.The last time I checked, no one made a 100A GFCI breaker for residential load centers.
The next issue is you can’t mix different manufacturer’s breaker and panels unless specifically listed for each other.I think Siemens may have come out with one. I'm not even sure a residential use case for one that big. It was the simplest thing I could think that would kind of match the symptoms.
Yup - or issue in the J1772 handle.The next issue is you can’t mix different manufacturer’s breaker and panels unless specifically listed for each other.
I’m 99% convinced his FCSP has an internal issue.
Working with the electrician that installed it in parallel, but this is their first CSP and aren't sure what the issue is either. It's a small, suburban house. The charger literally only about 6-8" away from the panel."a ground fault"
It could very well be a ground fault but it could be an issue where your bonding is a very long way away. For example if you have an acreage home where the neutral and ground rod are hundreds of feet away it could do that.
You need to get a qualified person to look at it since there is really no way for us to diag it miles away. A ground fault needs to be addressed.
That seems to be the consensus between the electrician and SunRun. Now I need to figure out how to get a replacement shipped out. I would expect SunRun to handle it, but it seems they're implying I need to contact Ford.It's likely to be a defect with your FCSP, either in the sense circuit or a problem with the handle. It *could* be a defect with the vehicle's charging system, e.g. if the charger had a defect that allowed some current to sneak to ground. But if there are some chargers that work and your FCSP doesn't, it's likely to be a defect in your FCSP.
Thanks! I need some!Good luck.
In my running notes, I show the (800) 392-3673 number is for Ford’s After Delivery Support, and that we should ask to be transferred to the BEV Team…. Is that where you eventually ended up after the 4th transfer?SunRun instructed me to contact Ford and provided me the Ford Help Hotline number (800) 392-3673. I was transferred 4 times then they asked me if I'd tried calling into the original number. I laughed. Finally they assigned a case number to me and should be calling me back today to hopefully ship out a new one. The callback number was different too, 866-631-3788.