Halbach
Well-known member
Do you have any of your emails from Ford talking about it or your "Extend my reservation" email? When did you do the extend reservation?
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tiigerzz
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I had nothing from Ford. Only proof I had was statement when I placed an order online.
btw, any of you guys bought Ford premium care for your vehicle? Is it worth it?
btw, any of you guys bought Ford premium care for your vehicle? Is it worth it?
Bigdogaz
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Have them use your order/reservation number as the certificate number in smart Vincent. That is what ford marketing told me when my dealer couldn't find mine.
alexose
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Highly recommend you get on the phone with Ford Customer Support and have them confirm that your certificate is in the system.
Note that they can give you confirmation, but unfortunately won't give you anything in writing.
Note that they can give you confirmation, but unfortunately won't give you anything in writing.
HaroldCal
Well-known member
Followup on this issue: My connected services updated on Friday. I guess the people that handle such things worked on Friday, because with the logjam cleared, all my other trial features kicked in too. Most importantly, I was able to use Handsfree Blue cruise!
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Bigdogaz
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Picking up my truck in a few hours. Anything specific I should know or look for?
OP
OP
- Thread starter
- #548
Incredible, that a dealership was so lax with backend clerical processes to document receipt, control & sale information for these vehicles!!!
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lightspeed
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Just an update that my 10/17 build Lariat ER arrived at the dealer on 11/23. I took possession on 11/25.
TreesandBees
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I'll update as well, picked mine up on 11/25! University Ford in Durham, NC was great- played no games and were straightforward throughout the process. Also, carbonized grey looks way better than I had even hoped
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HaroldCal
Well-known member
I'm guessing I'm the only one that had a checklist attached to a clipboard for the last month?
I made it a point to specifically look over all of the things that would become "my fault" as soon as I left the lot. Namely, any sort of damage, interior or exterior. If there is a big ol' scratch somewhere, and you don't spot it before you leave, that's on you now. I went over my paint with a flashlight.
After that, check all the operational stuff. Frunk, Tailgate, Sunroof, etc.
Finally, any items that are supposed to be with the vehicle. Key for the rear seat locking storage, floor mats, that sort of thing.
Take your time, and don't let them rush you. I spent about an hour.
Bigdogaz
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Just got home with it. Easy process. Only thing wrong was it had a small dent on door and pain flaw on front bumper. The dealer notated it with shipper and will get it fixes.I'm guessing I'm the only one that had a checklist attached to a clipboard for the last month?
I made it a point to specifically look over all of the things that would become "my fault" as soon as I left the lot. Namely, any sort of damage, interior or exterior. If there is a big ol' scratch somewhere, and you don't spot it before you leave, that's on you now. I went over my paint with a flashlight.
After that, check all the operational stuff. Frunk, Tailgate, Sunroof, etc.
Finally, any items that are supposed to be with the vehicle. Key for the rear seat locking storage, floor mats, that sort of thing.
Take your time, and don't let them rush you. I spent about an hour.
TS-Lightning
Member
Ford website says ready to complete purchase, freight company says it will at the dealer by 5:00am Monday. Really wish I didn’t have to travel.
Dales rep said he would make sure it was in a safe place until I could pick it up.
very excited and ready to have it.
Dales rep said he would make sure it was in a safe place until I could pick it up.
very excited and ready to have it.
Wsl346
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Since I bought another lightning, obviously I rejected the one I ordered. Well it came in yesterday and here is the listing on the dealership’s website. Woah.
Halbach
Well-known member
Let's see if it sells at 20k over MSRP with these high interest rates.Since I bought another lightning, obviously I rejected the one I ordered. Well it came in yesterday and here is the listing on the dealership’s website. Woah.
