P0B24 Voltage Unstable

[GoodSam]

2022 Lariat ER with an August 22 build date

Not sure if it matters compared to build date, but for the record, how many miles on your truck? (One of the items I am tracking in the spreadsheet (in my signature) of battery fails).

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[Weather Dawg]

Not sure if it matters compared to build date, but for the record, how many miles on your truck? (One of the items I am tracking in the spreadsheet (in my signature) of battery fails).

About 20,500 miles

 

[Weather Dawg]

Just added that to the dashboard. 5.4%, min value 3.95 volts, variation of 0.11 volts

Dropped off my truck this morning after driving over to the dealership. They are going to look at it today and reach back out tomorrow with an update. On the drive over to the dealership, I noticed that my stats were worse:

• HV SOC Module Variation - 7.96%
• 0.16 V Variation

 

[Weather Dawg]

This experience is not going well so far. Waited a week to get an appointment with a local dealer, then dropped off at 7 AM Monday morning. Now mid-day Thursday and they have not even looked at the truck yet. It has just sat for 3.5 days. There is another dealer close by. Think that I may give them a call to see if they can look at it. Really don't want to wait weeks for a diagnosis only to have to wait even more weeks for parts, etc. On top of all that, no loaner was available so I am going with just a single vehicle for our family of 4. Really frustrating...

 

[Heliian]

we're all eventually gonna suffer this fate

That's awfully pessimistic.

I'm going to keep this truck for 10 years and I expect some degredation but no failures. If a module fails then I'll replace it.

The warranty of 8 years, 100k miles is confidence inspiring and you shouldn't worry.

What you should worry about is finding a good dealer, that's going to make the experience.

 

[Grease Lightning]

That's awfully pessimistic.

I'm going to keep this truck for 10 years and I expect some degredation but no failures. If a module fails then I'll replace it.

The warranty of 8 years, 100k miles is confidence inspiring and you shouldn't worry.

What you should worry about is finding a good dealer, that's going to make the experience.

I think Ford will extend that warranty for full failures in the future or told they need to. (Not degradation)

As the percentage of affected vehicles are growing, it is only time the NTSB or state AGs take on the concern.

Even if they bill it as a free “maintenance plan” with a deductible or prorated value, it would add a lot of reassurance to the current owners, but more importantly future owners that Ford stands behind the quality of their product.

 

[Zprime29]

This experience is not going well so far. Waited a week to get an appointment with a local dealer, then dropped off at 7 AM Monday morning. Now mid-day Thursday and they have not even looked at the truck yet. It has just sat for 3.5 days. There is another dealer close by. Think that I may give them a call to see if they can look at it. Really don't want to wait weeks for a diagnosis only to have to wait even more weeks for parts, etc. On top of all that, no loaner was available so I am going with just a single vehicle for our family of 4. Really frustrating...

If you haven't yet, you could call the Ford BEV hotline and see what kind of support they can provide. I seem to recall reading they have helped with rentals when a battery module goes south.

 

[Weather Dawg]

Well nothing like a couple more phone calls to get the ball moving. It seems that they just suck at communicating unfortunately. Got the Service Manager on the phone just now. He was able to confirm that the cell report showed a bad cell in module #7. They ordered a new module and necessary parts and they should arrive next week. Also have on order all of the CSP and Recall parts that they did not have. Likely looking at the end of the month to get the truck back. Will be a race between getting my truck back and the Tesla adapter (April date on that).

 

[mags]

Not truck related, but I lived in Athens for years and miss the music scene.
And Cali 'n Titos

 

[Weather Dawg]

Not truck related, but I lived in Athens for years and miss the music scene.
And Cali 'n Titos

Ate at Cali's last weekend! I used to go back when they had the bus on the side of the hill during my college days.

 

[Zprime29]

Well nothing like a couple more phone calls to get the ball moving. It seems that they just suck at communicating unfortunately. Got the Service Manager on the phone just now. He was able to confirm that the cell report showed a bad cell in module #7. They ordered a new module and necessary parts and they should arrive next week. Also have on order all of the CSP and Recall parts that they did not have. Likely looking at the end of the month to get the truck back. Will be a race between getting my truck back and the Tesla adapter (April date on that).

Ford is supposed to cover a rental if they can't get you a loaner. I'd keep pressing about that. Fingers crossed the parts come in as expected.

 

[Weather Dawg]

Wow, just got a call that the module is replaced, CSPs completed, and Lightbar replaced. Ready for pickup. Will report back when I pick it up. 1.5 weeks total.

 

[Weather Dawg]

Looks like we are good to go over here. Module 7 replaced, everything updated. Now show a variance of 0.01 volts. Very excited to have my truck home and on my charger!

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