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Ford Charge Station Pro Cord Replacement

swiftshocker

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Jay
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Hi Owners. I have been reading through the threads and can't find anyone that replaced their Charge Station Pro cord. I just drove over mine and followed the following steps:
  1. Curse loudly upon seeing broken charger on the ground
  2. Attach it to car anyway and get a charging fault. Reset and same fault.
  3. Remember not to set self or vehicle on fire, falling victim to Darwin Natural Selection
  4. Decide to contact Ford for new cord
    1. Visited website: https://chargers.ford.com/replacement-parts?charger=Ford Charge Station Pro
      1. Only selling cord for the smaller connect
    2. Visit dealership parts department where a very nice man told me that the EV's are "different" and I need to call Ford as the part number does not exist
    3. Call Ford - Get transferred to the EV department and give my name, email, VIN number.
      1. General line person recommends returning the whole unit and getting a full replacement.
      2. Repeat this 5-7 times until you get an actual EV person.
      3. EV person needs to verify everything 3-5 days
QUESTION: Does anybody have a link to the Ford part, an aftermarket solution, or a used part to sell?
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flypony53

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Rodney
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Hi Owners. I have been reading through the threads and can't find anyone that replaced their Charge Station Pro cord. I just drove over mine and followed the following steps:
  1. Curse loudly upon seeing broken charger on the ground
  2. Attach it to car anyway and get a charging fault. Reset and same fault.
  3. Remember not to set self or vehicle on fire, falling victim to Darwin Natural Selection
  4. Decide to contact Ford for new cord
    1. Visited website: https://chargers.ford.com/replacement-parts?charger=Ford Charge Station Pro
      1. Only selling cord for the smaller connect
    2. Visit dealership parts department where a very nice man told me that the EV's are "different" and I need to call Ford as the part number does not exist
    3. Call Ford - Get transferred to the EV department and give my name, email, VIN number.
      1. General line person recommends returning the whole unit and getting a full replacement.
      2. Repeat this 5-7 times until you get an actual EV person.
      3. EV person needs to verify everything 3-5 days
QUESTION: Does anybody have a link to the Ford part, an aftermarket solution, or a used part to sell?
You might reach out directly to @Ford Motor Company on this forum. They are very responsive.
 

chl

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CHRIS
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Hi Owners. I have been reading through the threads and can't find anyone that replaced their Charge Station Pro cord. I just drove over mine and followed the following steps:
  1. Curse loudly upon seeing broken charger on the ground
  2. Attach it to car anyway and get a charging fault. Reset and same fault.
  3. Remember not to set self or vehicle on fire, falling victim to Darwin Natural Selection
  4. Decide to contact Ford for new cord
    1. Visited website: https://chargers.ford.com/replacement-parts?charger=Ford Charge Station Pro
      1. Only selling cord for the smaller connect
    2. Visit dealership parts department where a very nice man told me that the EV's are "different" and I need to call Ford as the part number does not exist
    3. Call Ford - Get transferred to the EV department and give my name, email, VIN number.
      1. General line person recommends returning the whole unit and getting a full replacement.
      2. Repeat this 5-7 times until you get an actual EV person.
      3. EV person needs to verify everything 3-5 days
QUESTION: Does anybody have a link to the Ford part, an aftermarket solution, or a used part to sell?
I found this on another forum:

"Saturday I ran over my Charge Station Pro Cable/Coupler head. The part number is: Part # : SVNL3810D720AA on the Ford Replacement Parts Page. Of course it is sold out and no date for fulfillment is known. On the Coupler it says it is a Phoenix Control Product. Long Story short Phoenix Control said that their product does not work on the Charge Station Pro. I don't care as much about the two way traffic if the power goes out to the house in an outage. I just want to charge my truck. Has anyone had this problem and come up with a solution to get the 80a charge working? Thank you!"

https://www.ford-lightning.com/threads/charge-station-pro-cable-and-coupler-replacement.852/

Also, I would say IF you are not using the CSP to power your house, so that you do not need the two DC pins on the CCS1 plug you could replace the cord with an 80A J1772 cable (if you need 80A) but the 80A J1772 cords are pricey and you could just buy somebody's FCSP for less here or on eBAy for example.

I bought my FCSP for $600 with shipping and taxes on eBay brand new in the box and the original owner transferred the warranty to me by calling the 800 number.

But if you don't need the home bakcup DC pins and you don't need the 80A capability, for example if you have an SR battery you are limited to 48A anyway, you could get a J1772 cable that would handle the 48A and derate the FCSP for a lot less money than an 80A one.

Good luck!
 

carys98

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I believe the original manufacturer is Siemens so you may be able to get a replacement directly from them.
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