Firestop
Well-known member
Yep, grains of salt into inflicted open wounds. I definitely agree with some who have posted Ford really needs to up its IS game so it’s customers are provided accurate, real-time information if they’re going to be successful competing in the online retail vehicle order space…….Take everything that Ford chat or your Dealer tells you with a heavy dose of salt. Their systems take forever to update. They were saying my truck was in Illinois from 6/8 until 6/23 when it all of a sudden appeared in Richmond. I've been from In production, to shipped with no built date/email to in production, to built, to shipped again.
I at least had a railcar number they gave me, so I knew it was in Richmond before Ford's systems did.
I don't know how well that link works, but it's in line with what I expect at this point in the process.
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