15in display heat safety mode?

[Ry2023]

Hey guys… I had my 2023 ER lariat parked in a parking lot for a few hours yesterday on a hot sunny day…. and when I went to leave, the 15in screen did not come on …. I stopped ,reset the vehicle pushed all the buttons I could and nothing worked….. when I put my hand on the top of the screen It did feel very warm due to the sun, touching it for a few hours in the parking lot. Luckily I could use the max AC button at the bottom to turn the AC on. A few minutes down the road.(with the max ac turned. On) the screen turned on loaded up and worked as normal. Does anybody know if this was a safety feature for these screens and hot temperatures ?thanks.

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[rdr854]

Hey guys… I had my 2023 ER lariat parked in a parking lot for a few hours yesterday on a hot sunny day…. and when I went to leave, the 15in screen did not come on …. I stopped ,reset the vehicle pushed all the buttons I could and nothing worked….. when I put my hand on the top of the screen It did feel very warm due to the sun, touching it for a few hours in the parking lot. Luckily I could use the max AC button at the bottom to turn the AC on. A few minutes down the road.(with the max ac turned. On) the screen turned on loaded up and worked as normal. Does anybody know if this was a safety feature for these screens and hot temperatures ?thanks.

The screen shutting down and not being available due to heat is problematic. This is because not being available due to a high ambient temperature means that the reverse camera is not available; something that is required by FMVSS 111 (which is applicable to all motor vehicles with a GVWR of less than 10,000 lbs).

I would recommend that you submit a defect report on the NHTSA website (www.nhtsa.gov).

 

[Grumpy2]

I would recommend that you submit a defect report on the NHTSA website

The rear view mirror is fully functional. What safety defect?

 

[rdr854]

The rear view mirror is fully functional. What safety defect?

No functioning rear view camera. Requirement was adopted approximately 6 to 7 years ago.

 

[Heliian]

The cameras have also been known to stop working in extreme heat.

 

[Ry2023]

Thanks for the replies guys! It’s working completely normal now … just that one time as I described ……if I happens again I’ll take it in

 

[gmarcucio]

Thanks for the replies guys! It’s working completely normal now … just that one time as I described ……if I happens again I’ll take it in

Maybe get yourself a sunshade also might help. definitely helps save the interior components.

 

[Adventureboy]

It could have also been an update in progress. We've seen a fair number of goofy glitches due to updates. I'd put it as a watch item (and document) and if it happens again in the heat, keep track of it for warranty purposes.

 

[Sneakypetie78]

The cameras have also been known to stop working in extreme heat.

I was in Palm Desert, CA on July 5th, last week. 124 degrees ambient temp before sun. No screen or camera problems.

 

[Sneakypetie78]

The screen shutting down and not being available due to heat is problematic. This is because not being available due to a high ambient temperature means that the reverse camera is not available; something that is required by FMVSS 111 (which is applicable to all motor vehicles with a GVWR of less than 10,000 lbs).

I would recommend that you submit a defect report on the NHTSA website (www.nhtsa.gov).

This is one incident. Hardly an "issue" at hand, and your conjecture. I was in Palm Desert, CA on July 5th, last week. 124 degrees ambient temp before sun. No screen or camera problems.

 

[Ry2023]

Maybe get yourself a sunshade also might help. definitely helps save the interior components.

Not a bad idea

 

[Ry2023]

I was in Palm Desert, CA on July 5th, last week. 124 degrees ambient temp before sun. No screen or camera problems.

Wow … it was only 96 here in full sun….

 

[invertedspear]

My MME did this randomly 3 or 4 times over the year and a half I owned it. I don't think it's heat related at all. Not sure what else to tell you except that the dealerships isn't going to be much help unless it's consistent enough to show them.

 

[ChippewaBarr]

Something like Global Up/Down Windows would solve this problem pretty easily IMO. Already can enable it in ForScan, but should be default from the factory.

Just cracking a window would drastically reduce the heat in the cabin.

 

[Maquis]

I don’t think it has anything to do with heat, either. I had it happen on my Mach-E a couple times, never when it was under extreme heat. It was solved by replacing the APIM.

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