scruvs
Active member
The dealership advised me that they notice mold. They said the cleaning/deodorizing service was not covered by warranty. They ultimately decided to comp the service.I've started implementing the best practices based on the info in this forum.
But, I'm still trying to go the warranty route for this issue to clean up the current mold/mildew.
So, far they quoted me $200 over the phone before diagnosing to clean the coils and said it wasn't covered under warranty. I declined and asked them to make an appointment to diagnose the issue. I'm surprised its not a warranty claim.
I'm not sure the exact service they provided because I didn't receive paperwork.
It smelled better for one week, but the mold/mildew smell is back.
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