Thanks for replying. Nice to see someone recognize there’s an issue and not just scold about how the truck is an “amazing machine” and how nothing could ever be wrong with it. I like the truck too, when it works. So much better than the gas loaner we had last time the lightning was at shop. But I didn’t buy a brand new truck to have my family stuck on road trips. We will likely never have confidence on a road trip again with this truck.
Road side assistance was less than helpful and was only interested in towing it to the nearest dealer which was even further in the middle of nowhere and have probably never even seen a Lightning. So elected to pay out of pocket to tow it to the city.
Maybe DM @Ford Motor Company to see if they can give your dealer a kick in the pants. Even if it is a rare problem, Ford knows bad news circulates a lot faster than good, so they will probably be willing to help.
Thank you yeah I will do that for sure. Appreciate the help.
Thank you. That would be excellent. Last time I tried to contact Ford for reimbursement they just transferred me around to different departments each time guaranteeing that this next department would be the right one to help me. Literally went on for hours. I’ll try though.
Thanks for the suggestion. I think everything sounded normal but honestly it’s hard to recall at this point, was slightly flustered at the time.
I would hope they stop and bring it to a DCFC for verification that part of the system is also functional.
My thoughts exactly ya.
Does the dealership have a DCFC on site? Some do.
