Henry Ford
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Can’t DCFC Stuck On Road Trip
- Thread starter 306lightning
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306lightning
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- #47
Okay Henry, no one is forcing you to converse in this thread. Some people are actually trying to be helpful. Sorry for not following the cultural guidelines of this forum and blindly worshipping a truck. Lord.
Grumpy2
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Please advise when you know more, Ford needs to fix it. Software or Hardware??
Henry Ford
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You don't have to worship the truck but you could be respectful of other people. That's the culture I'm talking about.
306lightning
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- #50
Thanks Grumpy, no further info yet. I had to call the dealership and explain that the AC and DC charging systems are basically separate systems. Then they kept repeatedly asking me if I was using “my own cord” on the DCFC that wouldn’t work. Not exactly questions that inspire confidence.
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306lightning
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- #51
I’ve been respectful to absolutely everything that has had something to add to the convo. Heliian coming in here and talking crap and adding nothing to the convo certainly doesn’t deserve my respect. It’s a two way street. Why are you even still here? Surely there’s more culturally appropriate threads to go read. To everyone else thank you kindly for the questions and help.
Henry Ford
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@Heliian was the first person to reply and he provided useful information. Read his posts again, he wasn't "talking crap."
306lightning
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- #53
Heliian:
Better do some research before you waste any time here or elsewhere trying to claim its a lemon. Canada doesn't have a lemon law.
Yeah that’s super helpful.
CavRider
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I have just read this entire thread. If I were the OP I have to say that I would also find the "assistance" as offered by @Hellian as unhelpful. Or less.
To the OP I am hopeful that you are able to find a quick resolution to this issue. I once experienced a DCFC charging failure at a site where I had previously charged both my i4 and the Lightning successfully. Called their support line and spoke to a very lovely French woman who rebooted the pedestal for me twice. No luck. Long story short, in my case it turned out to be simple user error as I was able to charge at that very pedestal the very next day. To successfully charge at that location (a CircleK) you need to initiate the session and THEN plug in the cable. The first day I was doing the opposite and failing every time. Not expecting that this is your issue but just relating something that happened to me. First day I was in a hurry and the second day I was not. Also, I'm not sure if I was driving my i4 or the Lightning.
I can also relate another episode just for comic relief if not direct help with this issue. We still own an ICE powered vehicle but I have not driven it much in the last two years. Recently I was piloting it and needed to stop to fill the tank. Turns out that after only a couple of years of EV driving my gas pump skills have decayed to the point that I failed at using the pump and had to suffer the indignity of walking in and asking the station attendant for help. Now I remember that you have to use the hose that is on the same side as the fuel grade selector you are pressing! Duh. Don't let this happen to you!
306lightning
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- #55
Thank you for taking the time to reply. I tried every possible combination on every charger. Nothing would work. I too have had issues like that but never had the red ring on the charging port. I’m a believer of the simplest explanation usually being the correct one and I just doubt that both brand of chargers were malfunctioning at the exact same time.
And thank you even more so for agreeing that Heliian is less than helpful. Sorry Henry Ford that must have been tough for you. Culture police is a tough job.
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Heliian
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So far as I've stated:
No lemon law in Canada, you don't like it but it's the truth.
Before that I mentioned you should be wary of your dealer as the systems are seperate and if they don't know that, find another one.
Thirdly, I responded to another commenter that you took out of context. "Apparently" isn't factual evidence of a claim and I extremely dislike claims that have no facts or evidence.
My comments can be inflammatory or in poor taste but not everyone is perfect, vehicles aren't perfect either and we're here to try and give you some info on how to get your truck fixed.
Clearly there is a problem with the dcfc side of it, port or actuator replacements are the most common.
No lemon law in Canada, you don't like it but it's the truth.
Before that I mentioned you should be wary of your dealer as the systems are seperate and if they don't know that, find another one.
Thirdly, I responded to another commenter that you took out of context. "Apparently" isn't factual evidence of a claim and I extremely dislike claims that have no facts or evidence.
My comments can be inflammatory or in poor taste but not everyone is perfect, vehicles aren't perfect either and we're here to try and give you some info on how to get your truck fixed.
Clearly there is a problem with the dcfc side of it, port or actuator replacements are the most common.
306lightning
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- #57
Did I say anything about lemon laws in Canada? I said the truck is a lemon. I can attempt to initiate a buyback with the dealership despite the lack of lemon laws too.
Again, multiple people agree that you are less than helpful. Find somewhere else to spread your incredible knowledge please.
306lightning
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- #58
What are you even on about this “apparently” thing? The dealership showed me the HVB code that they could see was on it before I bought it. You seem really fun to talk with.
Tedmister2
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Prior to having a HVB module replaced, I used FORScan to reset my HVB code many times so that I could level 2 charge. The red circle would go away and the truck would charge. I did this daily for a few thousand miles until I had the time to get it to the dealer and the dealer had the module for it. It may not be a solution for you but it did not damage anything with the battery and allowed me to use the vehicle. I did not try DCFC charging so my issues may not be the same as your vehicles problem. Best of luck as you sort through this.
jdmackes
Well-known member
From what it sounds like, there is a failure of the dc fast charging system. Truck won't work with DC fast chargers, will work with level 2. Seems pretty cut and dry, I certainly wouldn't let the dealership give it back without having them test it on a DC fast charger.
While I've had issues with certain fast chargers before (had one where it wouldn't initiate, gave me the red lights, then wouldn't disengage from my charging port), when I went to the next fast charger it worked perfectly fine. I think it's more likely to be a hardware problem than two different charging stations didn't work for you. Hopefully it can be repaired quickly
While I've had issues with certain fast chargers before (had one where it wouldn't initiate, gave me the red lights, then wouldn't disengage from my charging port), when I went to the next fast charger it worked perfectly fine. I think it's more likely to be a hardware problem than two different charging stations didn't work for you. Hopefully it can be repaired quickly
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