Sponsored

Can't turn off camera view until coming to complete stop

JerkyChew

Member
Joined
Mar 21, 2023
Threads
4
Messages
8
Reaction score
2
Location
Northeast
Vehicles
2022 F-150 Lightning, 2020 GT350R, 2018 Model 3
2022 Lariat XLT ER. If I'm driving and I click the camera icon to check on my bed contents, trailer etc, there's no way to close the view. It takes over my entire screen above the HVAC controls. Only after coming to a complete stop does the x appear in the upper right corner, allowing me to close the view. Super frustrating when trying to use nav and keep an eye on my cargo. This behavior started after an update a few months ago - Previously the x was always in the upper right corner.

Anybody else seeing this? Is this a bug or a feature?
Sponsored

 

Ford Motor Company

Well-known member
Official Ford Account
First Name
Ford
Joined
May 26, 2021
Threads
22
Messages
1,687
Reaction score
1,072
Location
Dearborn
Vehicles
F-150
2022 Lariat XLT ER. If I'm driving and I click the camera icon to check on my bed contents, trailer etc, there's no way to close the view. It takes over my entire screen above the HVAC controls. Only after coming to a complete stop does the x appear in the upper right corner, allowing me to close the view. Super frustrating when trying to use nav and keep an eye on my cargo. This behavior started after an update a few months ago - Previously the x was always in the upper right corner.

Anybody else seeing this? Is this a bug or a feature?
Hello, I would be happy to see if I can assist you with your camera concerns. Could you please send us a message with your VIN and mileage?
 

LightningShow

Well-known member
Joined
Sep 1, 2021
Threads
50
Messages
1,910
Reaction score
2,230
Location
MA
Vehicles
'22 Lariat ER
Occupation
Product Development
Same issue here. I don't use the cameras often so I don't know when it started. It is certainly *very* annoying.
 

TaxmanHog

Moderator
Moderator
First Name
Noel
Joined
Jan 19, 2022
Threads
170
Messages
12,290
Reaction score
12,937
Location
SE. Mass.
Vehicles
2022 Lightning Lariat-ER Max Tow & 2024 Harley-Davidson Road Glide CVO-ST
Occupation
Retired

Sponsored

Ford Motor Company

Well-known member
Official Ford Account
First Name
Ford
Joined
May 26, 2021
Threads
22
Messages
1,687
Reaction score
1,072
Location
Dearborn
Vehicles
F-150
Same issue here. I don't use the cameras often so I don't know when it started. It is certainly *very* annoying.
Good afternoon, I would like to take a further look into your camera concerns on my end. Could you please send us a message with your VIN and mileage?
 

Golieguy64

New member
First Name
Jason
Joined
May 20, 2024
Threads
0
Messages
2
Reaction score
0
Location
Wisconsin
Vehicles
2023 F150 Lightning Lariat ER
This came with one of the recent releases. I had no issues when I got the truck in April, but noticed this starting to happen 2-4 weeks ago. It’s super frustrating! I’ll try the trick of flipping to a diff camera to get the x to trigger.
 

Refactoringdr

Well-known member
First Name
Don
Joined
Jan 19, 2022
Threads
1
Messages
67
Reaction score
128
Location
Albion, IL
Vehicles
F-150 2023 Lightning Platinum (ER)
It is fixed in the latest APIM update...if they ever push that out OTA.
 

Sneakypetie78

Well-known member
First Name
Pete
Joined
May 14, 2023
Threads
5
Messages
222
Reaction score
165
Location
Marina del Rey, CA
Vehicles
2013 F150 limited
Occupation
General Contractor
Yes....only one view has the "x" to close the view. I had this just this week and I was going nuts until I found it
 

Sponsored

Nolander

Well-known member
First Name
Scott
Joined
Feb 26, 2024
Threads
7
Messages
59
Reaction score
54
Location
04032
Vehicles
2023 F-150 Lightning Lariat Extended
Occupation
IT
Same issue here, recent change from latest update.
 

LightningShow

Well-known member
Joined
Sep 1, 2021
Threads
50
Messages
1,910
Reaction score
2,230
Location
MA
Vehicles
'22 Lariat ER
Occupation
Product Development
Yes....only one view has the "x" to close the view. I had this just this week and I was going nuts until I found it
After this thread I checked and found the same thing. I believe only the trailer hitch view had the 'X' to close the camera view.
 

sandwichpiccolo

New member
Joined
Jul 5, 2024
Threads
0
Messages
4
Reaction score
0
Location
United States
Vehicles
Ford Fiesta
2022 Lariat XLT ER. If I'm driving and I click the camera icon to check on my bed contents, trailer etc, there's no way to close the view. It takes over my entire screen above the HVAC controls. Only after coming to a complete stop does the x appear in the upper right corner, allowing me to close the view. Super frustrating when trying to use nav and keep an eye on my cargo. This behavior started after an update a few months ago - Previously the x was always in the upper right corner.

Anybody else seeing this? Is this a bug or a feature?
That sounds super annoying, especially when you’re trying to keep an eye on your cargo and use the nav. It definitely sounds like a bug that came with the update. The 'X' should always be there to close the view without stopping.

You’re not alone – I've seen a few others mention this too. Hopefully, the next update fixes it. Might be worth reaching out to the dealership or support to let them know about the issue.
 

TaxmanHog

Moderator
Moderator
First Name
Noel
Joined
Jan 19, 2022
Threads
170
Messages
12,290
Reaction score
12,937
Location
SE. Mass.
Vehicles
2022 Lightning Lariat-ER Max Tow & 2024 Harley-Davidson Road Glide CVO-ST
Occupation
Retired
support to let them know about the issue.
Use the in truck feedback app to send a voice report, the more we report, the higher the possibility this fix is built.
 
 





Top