Charge Station Pro Fault (Yellow Light)

[4x4TruckLEDs.com]

I was going to ask if you got your charger yet but I see you did. Our trucks were delivered together and so far I have got nothing about my charger.

I took delivery on 6/9 (it came in a week earlier). The charger showed up about 2 weeks ago. I never did get an email to confirm my info... just "hey we shipped your charger"

I've still not received my $500 gift card or the extra 250kwh in credit

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[Jim Lewis]

I had the alternating blue-yellow light bar vs. solid blue light bar on my FCSP today, and I wasn't charging. I had gone for about a 10 to 15-mile drive, depleted the battery 3% (50%->47%), returned home when the temperature was about 83 degrees (but the garage was still 87 deg from yesterday's 100+ degrees heat). I plugged the truck in (the FCSP is set to deliver 48 amps from a hardware setting of 80 amps). Went into the house and heard intermittent thunk/thunk of the FCSP relay flipping every few minutes and found the alternating LED light display on my FCSP. The relay flipping and the LED light alternating stopped as soon as I pulled the plug out of my truck and started up again as soon as I reinserted the plug. The charging port LEDs on the truck remained lit during the thunking process. If I went into my FordPass app, it said that my charge station had lost its connection with Ford servers, but I could still use the FCSP to charge my truck. The truck was not trying to charge up as FordPass is set to only allow charging between 5 am and 8 am all days of the week up to a 50% SOC limit.

I threw the rapid shutdown breakers for both the FCSP and my HIS Intelligent Backup system, but the FCSP was still alternating the yellow light bar with solid blue after reconnecting both breakers. So I left the truck unplugged for four or five hours. When I finally plugged the truck in again, the charging port light on the truck remained off, and the FCSP was quiet, showing only a steady full blue LED as it should when nothing is going on.

I don't know what was causing the relay thrashing, but it seems stupid programming on Ford's part. If this sort of thing happens regularly, the FCSP will self-destruct. The other revelation is that despite both Rapid Shutdown breakers thrown on the FCSP and the HIS system, the FCSP LED panel still showed green. I suppose that means the DARK START battery in the HIS system is still supplying some sort of power to the FCSP, so it might not be 100% safe to remove the FCSP cover to reset the FCSP. I need to read up on this and eradicate my ignorance before I electrocute myself. But there ought to be an easy way to tell the Dark Start battery to shut down.

This sudden unusual FCSP behavior further drains my trust and confidence in the Ford Motor Company. Not what I expect for the price of the truck and its accouterments.

One thought on the relay thrashing and LED light flashing was that perhaps the conflict was caused by some transient programming conflict that arose between wanting to charge and not being allowed to charge until the 5 am to 8 am time frame. Not good to have any such ghosts flit through the machine.

 

[TaxmanHog]

One thought on the relay thrashing and LED light flashing was that perhaps the conflict was caused by some transient programming conflict that arose between wanting to charge and not being allowed to charge until the 5 am to 8 am time frame. Not good to have any such ghosts flit through the machine.

My first thought was a firmware update on either the FCSP or the HIS, I don't have the HIS, so unable to go further with troubleshooting.

 

[Jim Lewis]

My first thought was a firmware update on either the FCSP or the HIS

I would hope if there were a firmware update going on, I'd get a notification via the FordPass app, the Ford Charge Station Pro app, or the M Professional app (for the Delta inverter). The update process should at least guide the user to put everything in a state that a system relay won't be mindlessly flipping itself back and forth and undoubtedly wearing itself out in the long run. If an update were ongoing, I'd hope to get a notification after it's done that it's been applied, and I have seen anything to that effect either.

At 5 am this morning, the FCSP did charge the truck up to 50% as scheduled, but if I search for charge stations today with the FCSP app, it tells me it can't find any nearby. Perhaps the "connection" shown in the FordPass app for the FCSP with connection to the server lost is just a data record from previous times that the FCSP was online.

My home router has functioned flawlessly since 2014 and rebooted and reestablished itself after countless electrical outages on the flaky Texas grid. Too bad Ford hasn't built that sort of reliability into its electronic products, apparently.

 

[TaxmanHog]

I would hope if there were a firmware update going on, I'd get a notification via the FordPass app, the Ford Charge Station Pro app, or the M Professional app (for the Delta inverter). The update process should at least guide the user to put everything in a state that a system relay won't be mindlessly flipping itself back and forth and undoubtedly wearing itself out in the long run. If an update were ongoing, I'd hope to get a notification after it's done that it's been applied, and I have seen anything to that effect either.

At 5 am this morning, the FCSP did charge the truck up to 50% as scheduled, but if I search for charge stations today with the FCSP app, it tells me it can't find any nearby. Perhaps the "connection" shown in the FordPass app for the FCSP with connection to the server lost is just a data record from previous times that the FCSP was online.

My home router has functioned flawlessly since 2014 and rebooted and reestablished itself after countless electrical outages on the flaky Texas grid. Too bad Ford hasn't built that sort of reliability into its electronic products, apparently.

I know the FCSP does not issue push notifications regarding updates, pending or processed, the only way I know it's been updated is to compare a current settings report with the historical threads on this node.

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