Departure Times Just Will Not Work

[AlaskaFlash]

As the title says I cannot get departure times to work on my 24 Flash.
Here's what I have done so far:

Truck is always plugged in at home and is connected to my wifi where it sits

I have created, deleted and re-created the "home"charging location in the truck

I have cleared cache, then uninstalled and re-installed Fordpass

I have created departure times in Fordpass, when they didn't work then deleted them from Fordpass and re-created them directly in the truck, which did show up in Fordpass

When a departure time comes around the truck just does nothing.

I can "remote start" the truck thru the app without issue.

Any thoughts/ideas would be appreciated cause I am at the point of just deleting them and starting it when I need to go somewhere, but I'd really like to take advantage of battery preconditioning.

All of my options to set target charge location, departure times, etc. have never worked in my Ford Lightning Flash. I have contacted Ford support and Ford Pass support. They say it is a known issue they are working on and will send out a software update to everyone when it is resolved.

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[mxracer]

Also make sure Fordpass stays open and not force closed. The Departure times wont work if Fordpass is closed in the background.

The only other thing I have updated my truck fully. You may have several updates available even as a 24. Mine had 14 or so updates when I got it.

The first point above may be at least part of my issue. I am a battery longevity FREAK with my phone so I always close all apps every time I use the phone. I just checked and when you close Fordpass (not just go "home" but actually close it) the app is DEAD. There is no android service started for the app that can be cached by the OS it just dies.

Bad app design from some crappy "programmers", I've fixed a lot of code like this over the years.

I will leave the app "open" on my phone this afternoon and test, my next departure is 5:45PM today.

I have also updated my truck fully with a Mongoose and FDRS. Also got 2 OTA updates, one before and one after.

 

[mxracer]

All of my options to set target charge location, departure times, etc. have never worked in my Ford Lightning Flash. I have contacted Ford support and Ford Pass support. They say it is a known issue they are working on and will send out a software update to everyone when it is resolved.

Other functions work ok. I have my "home" location setup with a target charge of 90%, which it obeys. For me it is just the departure times that won't work.

 

[Pod]

Also check the time zone on your app. My switched to Detroit GMT at one point. I switched it back to east coast, NY I think and things improved.

 

[mxracer]

Also check the time zone on your app. My switched to Detroit GMT at one point. I switched it back to east coast, NY I think and things improved.

I don't see a time zone in the app. Where do you see it?

 

[Pod]

Now I cannot find where it is.

 

[Jesse-Infotainment]

THAT IS a good point.. time zone is in the prepare off plug when it is turned on

 

[mxracer]

THAT IS a good point.. time zone is in the prepare off plug when it is turned on

Ahh, that one. It is correct for me, thanks.

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