Ford Resumes Shipping NACS Charging Adapters (December 2024 batch)

[21st Century Truck]

I got my original NCAS adapter several months back but I’m one of those affected by the “do not use….replacement adapter will be issued” that Ford sent out a month or two back.

Not a single communication from Ford since so I called customer service about it and not unexpectedly was told not to use the adapter I currently have and that they have no timeline for when they expect replacement adapter to ship.

it’s getting very long in the tooth dealing with Ford incompetence with respect to their EV customer service and support.

Has anybody else who is expecting a replacement adapter received it or been given an expected ship date?

Thanks,

Daragh.

Yes. I received my replacement Tesla adapter around 01 November... might have been very late October.

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