FordPass 5.10.1 (Android) Public Charging Fix

[Ford Motor Company]

Hi F-150 Lightning owners,

If you have an Android device with the FordPass app, the latest update, FordPass 5.10.1 is now available, including fixes for Public Charging that were identified by this community.

Now, Android users will again be able to:

• Activate in-network BlueOval Charge Network chargers from the Public Charging screen.

• View accurate Plug & Charge and Shared Charging Access status and toggle these settings. Please note, you can only adjust these settings if you are the BlueOval Charge Network subscriber for the vehicle. Additional details can be found below.

Thank you to our customers and owners within this group for helping us quickly identify, troubleshoot, and resolve this issue!

-Brian from Ford

See below:

BlueOval Charge Network Charging Activation

The Activate button uses FordPass to activate and pay for public charging across all 12 in-network BlueOval Charge Network partners.

Plug & Charge and Shared Charging Access Toggles

The Access & Permissions screen reflects the status of Shared Charging Access and Plug & Charge. The toggles to adjust both Shared Charging Access and Plug & Charge display based on your BlueOval Charge Network subscription status.

Subscription Holder view – Toggles to adjust Shared Charging Access and Plug & Charge are displayed. This view is only shown for the FordPass account which enrolled the vehicle in BlueOval Charge Network and added payment method.

Subscription User view – Status of both features are displayed but toggles are not. Only the Subscription Holder can adjust these settings.

 

[Henry Ford]

Thanks Brian!

 

[N87]

That's great info, thank you Brian.

 

[Maineiac12]

@Ford Motor Company Brian, this is great!

Is there anything you can share about these type of updates coming for Apple CarPlay users? This time of year it would be real handy to have preconditioning and the features that android has.

 

[Firn]

@Ford Motor Company (Brian), thank you!

 

[I <3 My Lightning]

The new app version has a possible glitch. I activated a chargepoint L2 commerical charger out in the wild, to unlock the handle and to charge. It worked and I could view the energy tab delivery rate and such and even stopped the charge using the Ford app, BUT it is not registering the charge session in the charge history.

I don't have this issue if I use my charge point app or RFID chargepoint card to activate the charger.

Update: It's finally working again and logging. Must have been a glitch since the app version was so new.

 

[jamelski]

Who is Brian

 

[GoodSam]

Who is Brian

He is the @Ford Motor Company representative that started this thread. Probably other reps will also be behind @Ford Motor Company responses and maybe they will identify with their names in the body of the message.

 

[SpacemanSpiff]

Who is Brian

Brian from Ford

He's like Jake from State Farm

 

[capt_ramius]

Very frustrating that the only way to activate enroute battery preconditioning through something other than the native navigation system is using Android Auto… Apple CarPlay users don’t have any option except paying for the navigation service once our trial is up.

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