FordPass app notifications not working

[WildBlue]

I am using a Samsung Galaxy S10e and have version 4.31.1 of the FordPass app installed. The app is allowed to send notifications and I have all notifications within the app turned on. Despite this, I do not get any notifications from the app. For example, it should notify me when it is fully charged. It doesn't. Any ideas what may be wrong or what else I can check?

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[marlin1060]

Now that you mention it, I don't get them anymore either. Also on Android.

 

[Maquis]

If it makes you feel any better, I stopped getting notifications on my iPhone as well. It just Ford’s cocked-up software.

 

[hturnerfamily]

I get all mine on my iPhone 14 iOS... just received one this morning after last night's charging completion... it doesnt sound like it's an issue with a 'phone' or specific OS... since it's working for most of the rest of us...

 

[flyct]

iPhone 8plus here. Got notification charging complete last evening.

 

[RickLightning]

Can't remember getting Andorid FP notifications. Absurd that Ford hasn't fixed this.

And my JuiceNet app stopped them too.

 

[BSull]

Iphone 14, I haven’t received a notification since September.

 

[DJSJOEKS]

I am using a Samsung Galaxy S10e and have version 4.31.1 of the FordPass app installed. The app is allowed to send notifications and I have all notifications within the app turned on. Despite this, I do not get any notifications from the app. For example, it should notify me when it is fully charged. It doesn't. Any ideas what may be wrong or what else I can check?

I have an S10 also and receive notice last night that my truck had achieved its set charge level.

 

[TaxmanHog]

I am using a Samsung Galaxy S10e and have version 4.31.1 of the FordPass app installed. The app is allowed to send notifications and I have all notifications within the app turned on. Despite this, I do not get any notifications from the app. For example, it should notify me when it is fully charged. It doesn't. Any ideas what may be wrong or what else I can check?

I've noticed this change in behaviour the past couple days, I think it's Ford Cloud service weakness or failure, previously this was working fine, I think they need to kick a server or two in the ass and fix the problem.

@Ford Motor Company Cloud Security & Operations attention is needed on the Yellow Courtesy phone

 

[TaxmanHog]

Well, that was quick......

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