Lightning Software Updates using FDRS

[digitaldad]

Just bought my first 2-day FDRS license, the license took but when I hit login, 1-2 white boxes open, then close on their own and I'm back to the same FDRS main screen.

Already rebooted and same thing. Searching for answers now.

Does FDRS use local PC browser settings?

EDIT: I'm attempting this before connecting to the vehicle, not sure if I have to first.

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[bmwhitetx]

Just bought my first 2-day FDRS license, the license took but when I hit login, 1-2 white boxes open, then close on their own and I'm back to the same FDRS main screen.

Already rebooted and same thing. Searching for answers now.

Does FDRS use local PC browser settings?

EDIT: I'm attempting this before connecting to the vehicle, not sure if I have to first.

Don't have to be connected to vehicle.
When you launch you should get this screen

And when you click add license, you get this screen (but I think on mine it read my license from my PC. This screen was before I bought and was just testing)

Only after you get past these can you click the green "Log In" IIRC.
It will then prompt you to login - use your Ford Account - not the Helm/Motorcraft one.

What do you consider the "Main Screen"?
You can watch this guy's video but skip ahead to like 22 minutes - lots of intro on adapters, etc.