this is unacceptable, its amazing that despite Ford hedging soooo much PR on this release and once again foobar the rollout like this !! @Ford Motor Company please look into this and perhaps notify all those of us who used the app and is now under the impression that they successfully submitted a reservation.....but in fact they did not.
Ford & Tesla intend to get all the sites up in the near future, I'm guessing it's to ensure that what they have for an update of the dispensers is proven solid before smashing the entire universe, since there is a limited number of prototypes and retail third party adapters at this point they selected a smattering of stations throughout the nation
Connected services, if it didn't prompt ..... make sure that your Blue oval charging is active, you have a card on file, also make sure your address of record are correct, once you're able to get the order process started it will ask you to validate or update if a change is needed.
@duncanmaio has tested his with the native Tesla app, he was successful!!
Correct, Tesla members would want to activate with Tesla app to enjoy that discount, otherwise the Ford Blue Oval Network / P&C will charge you Tesla retail prices
Not certain, I got a android play store update for my Tesla app this afternoon, to accommodate the new Ford customer experience, the next time I pulled up the tesla app I wanted to cross validate what Ford's [Public Charging App in Sync] was guiding me to, Tesla want more details about me as a non-tesla customer, IIRC year, make model, Ford was on the list.
Yes, the prototype is on loan to me for the duration, once my retail production arrive some time in April, I will return it to Ford.
It was a pleasure to meet Kyle and other media influencers, they al do a great job promoting EV's toward the end of todays video, he points out that he was the first non-Ford owner to charge while I was the first Ford owning customer to charge.
Website still crashing for me- so at least you placed an order.what in the world is this !?!? I placed my reservation/order this morning at 7 a.m. PST, got the confirmation of my reservation, and then I just got the email confirmation of my order with the following details (see attached screenshot) !!! OMG, AUGUST ship date !?!? aaaand it says I ordered it on 3/1/2024 ??? WTF
Should not be doing that still. Try a different browser and/or clear your cache. That helped me.
The website is just having big problems- I entered a chat with a Ford person and got it to work from the Ford Pass App on my phone. Terri said that they were aware of the website issues. . .
WOW, what a fiasco !! Don't trust the phone app, use a browser and make SURE you get an email as well otherwise the system didn't process it properly....I think @Ford Motor Company should expedite all of us on this forum, we are their early adopters and this is what we get
Should have known something was up when you posted this yesterday in the now closed thread:Detailed report coming later, I just got home from a long road trip day, my priority concern was what's being posted in this thread.....
More to come including rough charging curves, pricing at NJ, CT & MASS Tesla sites and my experiences and impressions
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The rep claimed I would get an email. But nothing yet although the phone app showed my proper email and mailing address. I don't really travel much with this vehicle- I'll just keep relying on the longer range of my Ioniq 6.WOW, what a fiasco !! Don't trust the phone app, use a browser and make SURE you get an email as well otherwise the system didn't process it properly....I think @Ford Motor Company should expedite all of us on this forum, we are their early adopters and this is what we get
I had to use a chrome browser on my phone. My default Firefox with unblock origin kept failing.
