PrimeRisk
Well-known member
- First Name
- Mark
- Joined
- Aug 4, 2024
- Threads
- 5
- Messages
- 110
- Reaction score
- 116
- Location
- Denver-Metro
- Vehicles
- 2024 F-150 L Lariat, 2023 Tesla MY, 2021 Tesla MYP
- Occupation
- Technonerd
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- #1
I know the new pricing structure for BlueCruise has been covered extensively on the forum, but it appears the push is on to get subscriptions up. The trial on my '24 Lariat is coming to an end in a little over a week and I received this e-mail last night:
I'm sure it's just an automated marketing message, but the e-mail address it is from appears to be a CSR e-mail ([email protected]), not some generic marketing address. The e-mail cites "As we discussed on the phone", but I haven't gotten any calls.
I'm interested if anyone else has been receiving e-mails or calls from Ford about subscribing to BlueCruise. Moreover if anyone has been contacted by Ford seeking feedback on why you may or may not be subscribing to BlueCruise. I do have constructive feedback on why I think it's still very over priced and will not subscribe. Clearly Ford is struggling with getting subscribers and collecting feedback is a good way to figure out why the numbers aren't where they want them to be.
Tesla, famous for having no marketing department, seems to be very interested about why one of their customers stops subscribing to their FSD product. My wife and I own 2 Teslas. We purchased the permanent FSD on one and didn't on the other. Earlier this year Tesla offered all owners a 30 day free trial of FSD. We used it for that month, but did not subscribe as that's my wife's car and we take mine for travel. We got a survey asking us about our experience and feedback on why we didn't subscribe following the trial.
We did, however, subscribe for a single month as we decided to take her Tesla for a road trip in late June and felt that 10 day trip was well worth the expense as we traveled over 2500 miles. After cancelling, we got a personal contact from Tesla again asking us why we didn't continue the subscription especially considering we had purchased FSD outright on our other Tesla. We again provided feedback.
So Ford, are you asking questions on why subscriptions are so low?
I'm sure it's just an automated marketing message, but the e-mail address it is from appears to be a CSR e-mail ([email protected]), not some generic marketing address. The e-mail cites "As we discussed on the phone", but I haven't gotten any calls.
I'm interested if anyone else has been receiving e-mails or calls from Ford about subscribing to BlueCruise. Moreover if anyone has been contacted by Ford seeking feedback on why you may or may not be subscribing to BlueCruise. I do have constructive feedback on why I think it's still very over priced and will not subscribe. Clearly Ford is struggling with getting subscribers and collecting feedback is a good way to figure out why the numbers aren't where they want them to be.
Tesla, famous for having no marketing department, seems to be very interested about why one of their customers stops subscribing to their FSD product. My wife and I own 2 Teslas. We purchased the permanent FSD on one and didn't on the other. Earlier this year Tesla offered all owners a 30 day free trial of FSD. We used it for that month, but did not subscribe as that's my wife's car and we take mine for travel. We got a survey asking us about our experience and feedback on why we didn't subscribe following the trial.
We did, however, subscribe for a single month as we decided to take her Tesla for a road trip in late June and felt that 10 day trip was well worth the expense as we traveled over 2500 miles. After cancelling, we got a personal contact from Tesla again asking us why we didn't continue the subscription especially considering we had purchased FSD outright on our other Tesla. We again provided feedback.
So Ford, are you asking questions on why subscriptions are so low?
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