Pre Departure Conditioning on App does not happen

[TaxmanHog]

I googled this:
No, your "Prepare Cabin Off Plug" does not need to be on for a Ford Lightning to be preconditioned at a specific time; you can schedule preconditioning through the FordPass app or your vehicle's SYNC system, and the car will automatically activate preconditioning based on your set departure time, even if the "Prepare Cabin Off Plug" is off.

I don't think that's accurate (Google results), in the interest of science & testing logic of how I think the system works, I'm turning OFF my switch to see what happens at 12:50.

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[1Jetpilot]

I don't think that's accurate (Google results), in the interest of science & testing logic of how I think the system works, I'm turning OFF my switch to see what happens at 12:50.

Let me know that would be a good test

 

[bg226]

Try adding it in the truck via the Sync screen, then see if the scheme is visible on the app.

Could be a cloud/server issue or configuration of your permissions in the truck.

EDIT: One more thing with ANDROID, force stop and clear the cache (not the data), then restart the app

I couldn't find where to set it inside the truck.

 

[1Jetpilot]

Let me know that would be a good test

Did it work?

 

[TaxmanHog]

Did it work?

No, so I'm repeating the test for 1:50 pm and switch ON this time.

 

[TaxmanHog]

I couldn't find where to set it inside the truck.

Go into the charge app screen, scroll down

 

[TaxmanHog]

Latest test working with switch on

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