For DC itβs the opposite, the truck tells the charger it wants 500A and the EA charger laughs and says youβre lucky to get 100.Oops. I knew that, I don't know why I got it backwards in my post.
What does the charging curve in the app look like? Has it ever gone over 3.7kW? That will show you the voltage and current measured in the Autel unit.The app and the selector switch in the charger are both set to 48.
Thanks for the update!In case a similar issue happens to anyone else, here is an update and how the issue was resolved by Ford:
On 9/13, I had a service appointment at my local Ford dealer to troubleshoot the issue. They performed tests on the battery packs and the related systems and the truck was diagnosed to have a faulty secondary onboard diagnostic module (SOBDM). It took them a week to get the part and perform the replacement. I received the truck back on 9/20 and so far so good (fingers crossed). I can now charge at home with my level 2 Autel charger and it is performing correctly.