Unable to charge, DTC U0293

[HaroldCal]

Status update on this one:

I picked the truck up from the dealer. I immediately plugged it into the onsite Level 2 EVSE, to verify that it was actually going to take a charge, and it did.

GOt it home, works on the home Level 2 EVSE as well, so all looks good there. Of course, it seems to have lost my charging location setup, and it charged to 100 overnight, so I will have to correct that today when I head out shortly.

Here's the result from the final paperwork. I welcome any Ford techs that want to expand on what you see written here. Specifically de-jargon for the lay people that might find this page in a search result:

1. VERIFIED CONCERN, CONNECTED SCAN TOOL & CHECKED FOR DTC'S. FOUND DTC P0D80:00 IN GFM2.CHECKED OASIS. PPT AP. AP1 YES. AP2 YES. AP3 NO. DEPOWERED HIGH VOLTAGE BATTERY & CHECKEDRESISTANCE BETWEEN C1002 PIN 3 & GROUND. RESISTANCE READING 8 OHMS. REMOVED G130 ANDCLEANED MOUNTING SURFACE AND RETESTED. RESISTANCE STILL READING 8 OHMS. REPLACED CHARGEPORT ASSEMBLY. CLEARED DTC & RETEST. CONCERN STILL PRESENT, DTC P0D80:00 STILL PRESENT INGFM2. RE-CHECKED RESISTANCE BETWEEN C1002 PIN 3 & GROUND. RESISTANCE NOW READING .2 OHMS.CONTINUED PPT AP. AP4 YES .2 OHMS. AP6 YES O.L. AP8 YES DTC P0D80:00 PRESENT. REMOVED REARBUMPER & REMOVED AFTERMARKET TONNEAU COVER TO ACCESS PICKUP BED BOLTS & REMOVED REARPICKUP BED & REPLACED GENERIC FUNCTION MODULE 2 (GFM2) - ELECTRIC. CLEARED DTC & RETEST. FINALSELF TEST, NO DTC'S.

Parts consumed:
NL3Z 10B689C-CHARGER - BATTERY 1 (as previously determined, this is the onboard AC->DC charger, under the bed, and on top of the battery, adjacent to the onboard pro-power inverters)

NL3Z 14A303B - INLET 1 (the port the EVSE plugs into)

W717000S901 - BOLT 6 (presumably the bed bolts. As I understand it, they have to be replaced any time they are removed. Torque to yield or some such)

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[TaxmanHog]

bump

 

[HaroldCal]

I'm bumping this one because I'm back at the same problem as last time. Can't charge on Lvl2 (AC), but I can DC fast charge just fine. Back to the dealer!

 

[Walle1jm]

I'm bumping this one because I'm back at the same problem as last time. Can't charge on Lvl2 (AC), but I can DC fast charge just fine. Back to the dealer!

My thread with the same issue and also the cause/repair may be helpful! Let me know if you have any questions.

https://www.f150lightningforum.com/forum/threads/level-2-charging-fault.15874/

 

[HaroldCal]

My thread with the same issue and also the cause/repair may be helpful! Let me know if you have any questions.

https://www.f150lightningforum.com/forum/threads/level-2-charging-fault.15874/

Funny, when yours happened, they cited my (this) thread. But yeah, all sounds like similar.

 

[ScubaSteve_TheReal]

Ugh and now the curse has passed to me after the 23B57 update at the dealership update and diagnosis. So I’m at 57% reduced power and home unable to charge. I’m hoping someone out there by now has a solution. My truck was 100% fine from January 2023 until today with this recall update. They have broken something!!!! Dealership tomorrow to update them on what they caused.

 

[HaroldCal]

Ugh and now the curse has passed to me after the 23B57 update at the dealership update and diagnosis. So I’m at 57% reduced power and home unable to charge. I’m hoping someone out there by now has a solution. My truck was 100% fine from January 2023 until today with this recall update. They have broken something!!!! Dealership tomorrow to update them on what they caused.

OP here. Take it to a DC fast charger and see if you can charge there. In my case, every time this happened, I was able to charge at a DCFC, and that was how I sustained it until I could get it in for an appt. THe last time around, I found that after a DCFC session, I was then able to charge at home. THe last time I had it happen was a couple months ago, and that was my resolution at that time.

 

[The Weatherman]

Ugh and now the curse has passed to me after the 23B57 update at the dealership update and diagnosis. So I’m at 57% reduced power and home unable to charge. I’m hoping someone out there by now has a solution. My truck was 100% fine from January 2023 until today with this recall update. They have broken something!!!! Dealership tomorrow to update them on what they caused.

This sounds much more like an issue with one or more HVB modules. The 23B37 update was put in place to identify the variations between these modules and to keep the truck drivable as opposed to it just shutting down on the road.

 

[ScubaSteve_TheReal]

This sounds much more like an issue with one or more HVB modules. The 23B37 update was put in place to identify the variations between these modules and to keep the truck drivable as opposed to it just shutting down on the road.

Well I’m at about 1-2 weeks after ironical receiving OTA update 6.3.0 After that I’ve noticed now when trying to get to a 100% charge before a long trip it’s kinda bonkers. It stops charging at what it claims to be at 100% then after uhooking from charger I see a drop to 98, 97, 96 all the way down to 92 , 91, 90 within 60 or so seconds.
Something is very strange. Then now as of today and picking up my truck I’m unable to charge at home aka red ring on charge port indicator. Really hoping for good news tomorrow. I’ve already lost a good days work, ugh.

 

[The Weatherman]

Well I’m at about 1-2 weeks after ironical receiving OTA update 6.3.0 After that I’ve noticed now when trying to get to a 100% charge before a long trip it’s kinda bonkers. It stops charging at what it claims to be at 100% then after uhooking from charger I see a drop to 98, 97, 96 all the way down to 92 , 91, 90 within 60 or so seconds.
Something is very strange. Then now as of today and picking up my truck I’m unable to charge at home aka red ring on charge port indicator. Really hoping for good news tomorrow. I’ve already lost a good days work, ugh.

Hoping it gets worked out sooner rather than later.

 

[Maquis]

Well I’m at about 1-2 weeks after ironical receiving OTA update 6.3.0 After that I’ve noticed now when trying to get to a 100% charge before a long trip it’s kinda bonkers. It stops charging at what it claims to be at 100% then after uhooking from charger I see a drop to 98, 97, 96 all the way down to 92 , 91, 90 within 60 or so seconds.
Something is very strange. Then now as of today and picking up my truck I’m unable to charge at home aka red ring on charge port indicator. Really hoping for good news tomorrow. I’ve already lost a good days work, ugh.

Your dealer did not perform 23B57 per the bulletin. You likely have at least one bad module that they were supposed to replace before updating software. It sounds like they simply did the software update and sent you on your way. The new software is now detecting the bad module(s) and causing your symptoms.

 

[ScubaSteve_TheReal]

Your dealer did not perform 23B57 per the bulletin. You likely have at least one bad module that they were supposed to replace before updating software. It sounds like they simply did the software update and sent you on your way. The new software is now detecting the bad module(s) and causing your symptoms.

That sounds like a really fubar situation then that I’m in, thank you for nothing Ford, you broke my truck..!!! Can they remove the update from a backup??
So what do I do now? Who do I trust or talk to at this point if I cannot get proper service from a Ford e-certified dealership?? I’m looking for actual real world help here. Communication is virtually nonexistent as far as time lines and as of today still no parts have been ordered from what I have been told.
Back to square one tomorrow.

 

[Maquis]

That sounds like a really fubar situation then that I’m in, thank you for nothing Ford, you broke my truck..!!! Can they remove the update from a backup??
So what do I do now? Who do I trust or talk to at this point if I cannot get proper service from a Ford e-certified dealership?? I’m looking for actual real world help here. Communication is virtually nonexistent as far as time lines and as of today still no parts have been ordered from what I have been told.
Back to square one tomorrow.

I would probably call Ford and ask for the BEV team. Tell them your story and see if they can help.

 

[ScubaSteve_TheReal]

I would probably call Ford and ask for the BEV team. Tell them your story and see if they can help.

I will, thanks for the suggestion.
I just scoured the web and found a number I will try in the am.
BEV Team
866-631-3788 ext 79865
fingers crossed. My battery will not hold up forever.

 

[Pioneer74]

That sounds like a really fubar situation then that I’m in, thank you for nothing Ford, you broke my truck..!!!

The update didn't break your truck. Your truck was already broken. It just didn't know it yet. Better to have it done in s controlled setting and not out on the road.

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