Thekameleon
Active member
I agree with you. My first MongoosePLus I got was dead on arrival, I could see scratches on the connector. The seal looked "used". So i returned it and got a second Mongoose. This also looked used but it works, and when i tried activating it, it says it was already activated.For the people that got their Mongoose adapters, what all was in the box when it arrived? Also, when you installed the drivers and activated the device, what type of screen did you get after starting the activation process?
I'm pretty sure that my "new" adapter was a returned used adapter from Amazon. The seal on the box was already cut and half of the sticker is missing. There was the cable, connected to the adapter in the box with no plastic or anything and a card for installation and support in the box. The adapter looks like it was used once (minor scuffs on the USB plug and OBDII end), and the activation screen after installation of the drivers said it was already activated. It seems to be working, but if I did get a used one, I'm going to complain to Amazon and get some money back. I paid for a new one, not a lightly used or refurbished one.
Considering how rude the Mongoose support person was I wouldn't be surprised if this is the company's business model... At least it works, the second one at least,
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