Ford deleting Lightning Platinum features without telling the customer!

[EVTruckGuy]

It did not, but it was all specifically itemized as part of the 312a option package. The value of the package is significantly less without them, and I would not have ordered the XLT trim level without it. I will order another when I take.delivery, "just don't buy it" is not a realistic answer.

No... Those were never part of the 312a package for the xlt. I think you ordered that package after not reading the specs closely enough mad now are frustrated with Ford. It wasn't Ford's fault.

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[RDeFran]

You would be incorrect. The rear signature lighting still shows on

No... Those were never part of the 312a package for the xlt. I think you ordered that package after not reading the specs closely enough mad now are frustrated with Ford. It wasn't Ford's fault.

You would be incorrect, it even still shows signature rear lighting on the spec sheet.

 

[Amps]

XLT 312A package privacy rear window was supposed to slide? Are the wheels the Lariat wheels?

 

[EVTruckGuy]

You would be incorrect. The rear signature lighting still shows on


You would be incorrect, it even still shows signature rear lighting on the spec sheet.

I don't know what you mean by the term "spec sheet."

You just posted an unlabeled screenshot with zero context.

Also... That screenshot still doesn't say anything about xlt getting the large screen or power sliding rear window, does it?

Ford's website says the xlt does not have those features.

 

[astricklin]

Is there any proof with window stickers on delivered vehicles with the deleted option?

 

[RDeFran]

Screenshot is directly off my configuration summary on ford.com

 

[SteffanG]

Sync 4 = 12" screen
Sync 4A = 15" screen
Also, it says nothing about the sliding rear window therefore it is not there (it is lariat/platinum only).

The only thing it should have is the lightbar in the front and rear

 

[Amps]

You’re getting both the 8-way cloth and 10-way power driver seats, too. Weird.

 

[vbaker4444]

My dealer confirmed that a memo came in for the platinums regarding features being removed due to chips. It’s unfortunate to hear this. Maybe they will increase volume on lower trim levels to offset it?

 

[GOP.EV.Driver]

Ditto, waiting 1.5 years for this delivery, expect Ford pulls out all the stops for Lightning like they promised they would. Maybe spoiled but Mercedes, BMW, and Audi will do anything to keep customers happy and the Platinum is in that price range for the best they have to offer. Ford engineering on this is aggressive yet evolutionary so I wanted to give them a chance. Success for this model will change the market permanently so I want to support that. But in these times maybe a cybertruck would be a better choice to prepare for a dystopian future like Mad Max? kidding...I hope.

Curious if your dealer notified you of option deletions or when added back or did you get them involved at all? Have you checked the window sicker yet as it's about a month from production for you and it's usually in the 3-4 week range it's printed. Just in case you do not have the link.... here is link to view it.

https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=

My wife wants to change to Lauriet if they don't fix it or have dealer add chip or replace seating later. -$300 won't be an option, more like -$12-14K

No winder sticker yet for me

 

[GOP.EV.Driver]

My dealer confirmed that a memo came in for the platinums regarding features being removed due to chips. It’s unfortunate to hear this. Maybe they will increase volume on lower trim levels to offset it?

That was for the ICE Platinums, I believe. Originally it said Lightnings would be unaffected.

 

[greenne]

Well I have gone overboard, bought a Tesla Model X, Tesla Model 3, Hyundai Ioniq 5 all within the last 3 months, and now awaiting the Lightning,
They are all love/hate relationships, but I have bought many cars over the years and I truly detest dealing with dealers and I love buying directly from Tesla, great experience. Even the Ioniq 5 experience sucked with many lies and false promises and hours of stressful waiting and signing, etc at the dealership.
And I have two Cybertrucks on order.....

Just wait until you have to get that Tesla serviced...

 

[vbaker4444]

That was for the ICE Platinums, I believe. Originally it said Lightnings would be unaffected.

She said it was on the Lightning specifically and just came out. I believe her too, she’s been really transparent through my purchase process.

 

[vbaker4444]

Just wait until you have to get that Tesla serviced...

Amen. This is why I switched to ford who has EV certified dealers and parts available online for anyone to order. Went through hell with Toledo, OH service center. Sold my car after that.

 

[GOP.EV.Driver]

She said it was on the Lightning specifically and just came out. I believe her too, she’s been really transparent through my purchase process.

Weird. I just double checked and my Active Motion & Recline are in tact. And my retractable tonneau cover & spray-in liner is good too.

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