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Boomerdawg
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- Jeff
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- Riverview, FL
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- 2021 Mach E
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- Regional Director, Field Operations - (Construction)
Dealer called me today, they received the truck yesterday and will have it ready for me to pick up Saturday when I get back from vacay!
Coolbreeze704
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- Bruce
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Not too often you wish your vacation would end sooner then planned, but
paitentlywaiting
Member
TL;DR Dealer says my truck is on a chip hold but Ford states it is in transit to the Dealer.
So interesting, I feel that we may have a very similar story here. I got my tear tag ~1/3 with an estimated arrival of 1/16-1/21. My dealership reached out to me on Friday (1/13) to tell me that it was showing a chip hold. I chatted with Ford yesterday to get an updated timeline and they said that that status just shows that it was on a chip hold at some point but they can't see if it still is. They also said that they see that my truck was delivered to the loading ramp for shipping on 1/15 (in time for the train). I asked them for a railcar number and they said that it hadn't been populated yet nor the tracker isn't updated yet but that isn't a surprise. (??) So maybe there is still hope for our trucks (although I know better than to hold my breath here)
PittsburghLightning
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- Clark
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- Dec 21, 2022
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- 2023 F150 Lightning XLT SR AMB (delivered Jan 2023
Yes, this sounds the same as what they are telling me. They also said their systems only update on M/W/F, so a lot can change before the system updates.
My dealer received dates have moved up and then back out, so who really knows. Guess I’ll keep waiting.
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TheBigBezo
Well-known member
I don't understand convoy scheduling. My dealership is getting near daily shipments from the CSX ramp, but the Norfolk Southern drop off point hasn't had a pickup in 5 days. It's kind of frustrating watching tons of trucks get picked up down the road to come to the dealership but mine has been sitting. If I can't get it this weekend I'll probably have to wait til the weekend after which sucks.
micky76ag
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- Micky
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PittsburghLightnig, How do you chat with Ford? I'd like to see what is going on with my order.
Thanks
Micky76ag
PittsburghLightning
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- 2023 F150 Lightning XLT SR AMB (delivered Jan 2023
From this page - https://www.ford.com/help/contact/?gnav=header-support
It’s pretty unsatisfying though…
micky76ag
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Knightsfan407
Active member
I now show as “built” 1/18. Waiting for shipment.
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TheBigBezo
Well-known member
My incessant impatience has finally been satisfied. Truck is on the convoy and should have arrived today. Check from Parsons was going to arrive Monday (much to my disappointment, having asked for overnight) but through a stroke of luck its getting there Friday. All said and done, hopefully tomorrow evening I'll finally be sitting in my new truck. Almost feels too convenient with how things are shaking up, I'm mentally prepared for the inevitable car accident on the way to the dealer.
boggle
Well-known member
How did you track convoy? Did your VIN come up on United Road or did they tell you it's on a truck?
And what did Parson's require to cut you the check? In a similar situation with my local credit union. Hesitant to ask the dealer to remote sign a purchase order without first seeing the truck in person and making sure the invoice the correct amount. But I'd also prefer to not have to make two one hour trips to the dealer because I had to wait for a check in the mail.
VTRedWingsFan
Well-known member
The Parsons' experience positive ? I usually use a local CU, but the Parsons' rate is unbeatable.
TheBigBezo
Well-known member
I live over two hours away, but all Parsons wanted was a buy order with their address listed. I asked for 65000 since I'm trading in my Ranger and then paying the rest as a down payment. Parsons just wanted the "finance amount" to match the requested amount. It wasn't a purchase agreement as a hard agreement it was just the order sheet I signed to submit the order online to Ford. I did all of mine remote. By my understanding, I can still abandon the order.
I tracked through United Road. It sat for a week saying "pending pickup" it was "inactive" while waiting to be downloaded from the train. Woke up this morning and it is "in transit". I have access to all the dealerships shipments so I can see that it typically takes a day for them to make the 4+ drive from Birmingham to Mobile.
TheBigBezo
Well-known member
It's been weird, they merged very recently. Like past two weeks, the initial loan officer I had left. They seem a bit overwhelmed, I had to call a few different folks and basically beg to get someone to talk to but eventually I did and then it was a painless process. Once they had my buy order and insurance, I signed loan docs an hour later, and the check shipped that evening. Hardest part is being very determined to get someone on the phone. If no one answered, I'd call back, and did so a dozen times until I got through.
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