Instrument Cluster Has Gone Dark: FIX post 19

[htobin]

I had the center consul go blank one time when starting the truck. After about two or three minutes it came back on and haven't had a problem again

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[Stalemate]

This just happened to me. It started up fine, I drove a few hundred feet, hopped out to open a gate (with truck on), drove through, hopped back out to close the gate, and when I got back in the instrument cluster was black. I drove for several more minutes to my home and it never came back. I'll let it sit for a couple hours and if that doesn't work try pulling the fuse.

 

[vvgogh]

Has this been traced to a specific version bug? I bought in early May 2023 and received my first over-the-air update on 28 Feb 2024. The instrument cluster never went dark prior to a software update, but maybe it's just rare and coincidental. On 9 March, my instrument cluster went dark. Disconnecting/reconnecting the 12V battery fixed it.

I'll keep fuse 13 in mind if it happens again.

 

[Stalemate]

Well, I gave it a couple hours and no change but pulling and replacing fuse 13 did the trick. Glad to see "turn the power off and back on" is still the most common fix for any computer problem.

 

[FLSpartan04]

Just happened to me as well. Picked up the truck last Wednesday. About 500 miles on it. Cluster went black, but backlight was on. Tried to stop and start multiple times. Eventually just went inside (luckily was at home). Had to run another errand about an hour later. Rectified itself. However, this is a pretty serious safety issue. Maybe ford should make all the instrument cluster data available on the center screen (Tesla mode) so at least there is a safety backup.

 

[christian20]

Happened to me as well earlier today - went out and ran an errand after a short drive, and no improvement on the drive home. Left the voice feedback because this is seeming to be a pretty common issue

edit: was self-resolved the following morning

 

[Zprime29]

Just had my screen go blank. Tried a couple restarts and no dice. Thankfully I remembered reading this thread. Got home and looked this up to see what the fix was. Pulled lucky number 13 and that did the trick.

I think I'm going to load a GPS app to at least have speed if it happens again.

 

[ctuan13]

Everytime I see a new feature or improvement worth updating my truck for, I see a thread like this showing the new software updates are riddled with serious issues and I'm back to hanging on and chilling at 4.1.3

 

[Zprime29]

Everytime I see a new feature or improvement worth updating my truck for, I see a thread like this showing the new software updates are riddled with serious issues and I'm back to hanging on and chilling at 4.1.3

That's what I'm on, I haven't received any 6.X updates.

 

[ctuan13]

That's what I'm on, I haven't received any 6.X updates.

Well I'm sure I could get updates if I wanted, but I have updates switched off and my TCU disconnected so, no updates unless I say so lol

 

[Triecke]

This morning when I started my truck to go to work I noticed the instrument cluster screen was blank. It was weird driving with no speedometer. I have a service appointment for next week but wondered if anyone has dealt with this and if there are any troubleshooting ideas.

 

[TaxmanHog]

Hopefully it's back to normal by your home bound commute, some folks have pulled the negative battery terminal to get it and other modules to reboot.

Before doing this look at the Sync screen to confirm you have no OTA processed pending or applying to the truck.

 

[Zprime29]

I had to pull fuse #13 in the passenger side fuse box, haven't had any issues since.
https://www.f150lightningforum.com/...r-has-gone-dark-fix-post-19.15413/post-333031

 

[jthiesse13]

On Friday afternoon I got in my 23 Lariat ER and the dash screen was black (off). I tried to shut down/restart a few times but that didn't work. I figured I'd need to take it in but Saturday morning I turned the truck on and it's been on ever since. Has anyone else experienced this? The 15" screen worked just fine BTW.

 

[Zprime29]

On Friday afternoon I got in my 23 Lariat ER and the dash screen was black (off). I tried to shut down/restart a few times but that didn't work. I figured I'd need to take it in but Saturday morning I turned the truck on and it's been on ever since. Has anyone else experienced this? The 15" screen worked just fine BTW.

Similar occurrences in the thread I referenced above.

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