Ford Power Promise: Your Electric Journey, Enhanced

[F150ROD]

What about existing owners who took a risk and invested in Ford EV's early on?

they could at least throw in the Automatic Running Boards

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[Billylightning]

they could at least throw in the Automatic Running Boards

lol.... now that would be a year to year model change ask....and I agree ridiculous. day to day charging capability is in a different category but that is just my opinion.

 

[F150ROD]

lol.... now that would be a year to year model change ask....and I agree ridiculous. day to day charging capability is in a different category but that is just my opinion.

True! But I recall them being standard before they were taken off because of the “chip shortage” lol ……

To be honest, I just want battery improvements such as range if possible and consistent OTA updates to sync. Where is Netflix?

 

[SpaceEVDriver]

Some additional claimed details from Car and Driver:

https://www.caranddriver.com/news/a62412739/ford-ev-customers-free-charger-home-installation/

The complimentary home charger and installation is available for people who buy or lease a new Ford EV between October 1, 2024, and January 2, 2025. The Ford Charge Station Pro typically costs $1310, and it provides bi-direction power, meaning an EV's stored battery power can be used to provide electricity to a home in the event of a power outage. It's an SAE Level 2 charger that provides up to 80 amps, and it features a CCS-type port.

Ford said it will offer a $2000 credit for new EV customers who live in an apartment or don't own a home where a charger can be installed.

The Ford fact sheet doesn't mention apartments.

https://media.ford.com/content/ford...-electric-vehicle-customers-new-confiden.html

 

[Schroederhc1]

They need to address the HIS debacle.

 

[3rdgenfan]

I was going to say maybe they've got the build up of the FCSP and maybe it'd be good to have the higher amperage charger should things need to utilize the speeds in the future....and then remembered everyone is switching to NACS lol.

 

[Pioneer74]

True! But I recall them being standard before they were taken off because of the “chip shortage” lol ……

To be honest, I just want battery improvements such as range if possible and consistent OTA updates to sync. Where is Netflix?

Power running boards were never standard equipment, but were a low priced option on Lariat and Platinum for 2022 that a majority of people would have wanted. I don't know if anybody got them for the 2022 model year. If they did, it was a low number.

 

[B177y]

Hi F-150 Lightning owners,

Today we’re excited to share a new initiative, as part of our commitment to making electric vehicle ownership even better. We're introducing the Ford Power Promise, a comprehensive program designed to address the needs of our electric vehicle customers and provide confidence every step of the way – whether a customer is curious about electric vehicles, it’s their first day of ownership, or like many in this forum, have been driving an F-150 Lightning for some time.

Think of the Ford Power Promise as a one-stop shop for everything you need when you go electric. We’ve grouped all the things customers love about Ford electric vehicle ownership under one umbrella, with some new offerings starting October 1st. Check back in to this post on October 1st, the day the Ford Power Promise goes live, to view our Ford Power Promise webpages, containing all the key info you need for this announcement.

For Current and New Ford Electric Vehicle Owners We’re Providing:

• Ongoing Support and Guidance:
  • New 24/7 Live Support: We're expanding ‘round-the-clock live support, including proactive charging assistance. Text a dedicated Ford advisor for 24/7 electric vehicle support, and you'll be talking to real people. Simply opt-in to Ford’s Electric Vehicle 24/7 Live Support services on owner.ford.com if you’d like to use the feature.
  • Improved Ford Roadside Assistance: Ford Roadside Assistance will now pick up Ford electric vehicle customers and take them to the closest charging station or dealership if range runs too low. Available for both Mustang Mach-E and F-150 Lightning owners. For more information on how to use this feature, please visit the Ford Roadside Assistance page.

For New Ford Electric Vehicle Owners this also includes:

• Home is Where the Charge Is:
  • New complimentary home charger & standard installation: Starting October 1st, 2024, customers purchasing or leasing a new Ford electric vehicle will receive a complimentary Ford Charge Station Pro and standard installation at their home, helping to take the guesswork out of installation costs. Check out the Ford website for more details.

What Else?

We’re constantly updating our existing programs with software, and hardware, to expand access and make them even better. Here are some items included in the Ford Power Promise that you may already be familiar with:

• Charging On-The Go:
  • The Blue Oval Charge Network now includes 28,000 fast chargers, with more being added every week.
  • Finding public charging options using Connected Built-In Navigation, Apple EV Routing via CarPlay®, and soon, Google Maps EV Routing via Android Auto™.
    • Plug & Charge, when enabled, allows customers to fill up by simply plugging in – this automatic activation and payment feature is currently available at Electrify America, and at Tesla Supercharger locations compatible with Ford electric vehicles using an adapter.
  • Easy access for mapping to the nearest charger, anticipated battery range, and up-to-date charge pricing using the recently updated FordPass® App.
• Battery Confidence:
  • Ford electric vehicles come with an eight-year/100k mile high-voltage battery warranty.

You can also read a letter from Ford CEO Jim Farley on the Ford Power Promise here.

The Ford Power Promise is designed to make the Ford electric vehicle ownership experience smooth and enjoyable, so you can focus on what matters most – the open road!

Happy driving!

Of course I just traded my MME and came home with a new Lightning 15 hours before this was announced....

 

[TaxmanHog]

I see the documents point to the FCSP, only practical value for this device is a functional HIS, when's that coming? Otherwise a Connected Charge Station will accomplish the charging on 24+ Lightnings

 

[Lytning]

Announced on September 30 for release on October 1 ... in the same year! @Ford Motor Company, now THAT meets my definition of "Soon".

I would feel better if the program were titled "Ford Power Deliver" versus "Ford Power Promise". You already have quite a backlog of Promises to be delivered.

 

[F150ROD]

Power running boards were never standard equipment, but were a low priced option on Lariat and Platinum for 2022 that a majority of people would have wanted. I don't know if anybody got them for the 2022 model year. If they did, it was a low number.

That's what I was meaning to say. I know I chose it as an option when placing my order, it's one of the things I wanted when I had my EB XLT.

 

[sotek2345]

Complimentary installation is a nice touch, but the FCSP is still not a great option. It's overkill since most new owners (2024's) can't take advantage of the 80 amps. And FordPass is awful for connecting to it. I haven't been able to change my charge rate since before 5.0 came out. Maybe Ford has a back log they need to get rid off?

Just in case you didn't know - you can change the rate via DIP switches inside the unit as well if you need to. Not very user friendly though.

 

[Zprime29]

Just in case you didn't know - you can change the rate via DIP switches inside the unit as well if you need to. Not very user friendly though.

Yeah, I am aware of that. My problem is I reduced it over the summer and wanted to jack it back up to 80A. The app says it saved, but the charge history data and math says it's still using the lowered rate. I'm still able to charge fine but it's just annoying that it won't respond.

 

[subseavet]

Hi F-150 Lightning owners,

Today we’re excited to share a new initiative, as part of our commitment to making electric vehicle ownership even better. We're introducing the Ford Power Promise, a comprehensive program designed to address the needs of our electric vehicle customers and provide confidence every step of the way – whether a customer is curious about electric vehicles, it’s their first day of ownership, or like many in this forum, have been driving an F-150 Lightning for some time.

Think of the Ford Power Promise as a one-stop shop for everything you need when you go electric. We’ve grouped all the things customers love about Ford electric vehicle ownership under one umbrella, with some new offerings starting October 1st. Check back in to this post on October 1st, the day the Ford Power Promise goes live, to view our Ford Power Promise webpages, containing all the key info you need for this announcement.

For Current and New Ford Electric Vehicle Owners We’re Providing:

• Ongoing Support and Guidance:
  • New 24/7 Live Support: We're expanding ‘round-the-clock live support, including proactive charging assistance. Text a dedicated Ford advisor for 24/7 electric vehicle support, and you'll be talking to real people. Simply opt-in to Ford’s Electric Vehicle 24/7 Live Support services on owner.ford.com if you’d like to use the feature.
  • Improved Ford Roadside Assistance: Ford Roadside Assistance will now pick up Ford electric vehicle customers and take them to the closest charging station or dealership if range runs too low. Available for both Mustang Mach-E and F-150 Lightning owners. For more information on how to use this feature, please visit the Ford Roadside Assistance page.

For New Ford Electric Vehicle Owners this also includes:

• Home is Where the Charge Is:
  • New complimentary home charger & standard installation: Starting October 1st, 2024, customers purchasing or leasing a new Ford electric vehicle will receive a complimentary Ford Charge Station Pro and standard installation at their home, helping to take the guesswork out of installation costs. Check out the Ford website for more details.

What Else?

We’re constantly updating our existing programs with software, and hardware, to expand access and make them even better. Here are some items included in the Ford Power Promise that you may already be familiar with:

• Charging On-The Go:
  • The Blue Oval Charge Network now includes 28,000 fast chargers, with more being added every week.
  • Finding public charging options using Connected Built-In Navigation, Apple EV Routing via CarPlay®, and soon, Google Maps EV Routing via Android Auto™.
    • Plug & Charge, when enabled, allows customers to fill up by simply plugging in – this automatic activation and payment feature is currently available at Electrify America, and at Tesla Supercharger locations compatible with Ford electric vehicles using an adapter.
  • Easy access for mapping to the nearest charger, anticipated battery range, and up-to-date charge pricing using the recently updated FordPass® App.
• Battery Confidence:
  • Ford electric vehicles come with an eight-year/100k mile high-voltage battery warranty.

You can also read a letter from Ford CEO Jim Farley on the Ford Power Promise here.

The Ford Power Promise is designed to make the Ford electric vehicle ownership experience smooth and enjoyable, so you can focus on what matters most – the open road!

Happy driving!

I'm excited to see what this program brings to the Ford Electric Vehicle community. I love my F150 Lightning, and anything you can do to make that experience even better is icing on the cake. Please keep this going, keep improving, and bring electrification to more of your vehicles. I'm looking to replace my other ICE at some point and want to buy another Ford, but I don't need a truck and don't want a Mach-E. Something like the Bronco or Explorer would be fantastic!

 

[LHoffmanjr22]

The at home charger install is great, unless you're like me and bought your brand new truck 2 weeks ago and have now missed the opportunity to have it installed in your home. @Ford Motor Company, is there any sort of retroactive plan for people that bought and were caught between this promotion and the one that ended right before I bought my truck?

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