Lightning Software Updates using FDRS

[digitaldad]

Just bought my first 2-day FDRS license, the license took but when I hit login, 1-2 white boxes open, then close on their own and I'm back to the same FDRS main screen.

Already rebooted and same thing. Searching for answers now.

Does FDRS use local PC browser settings?

EDIT: I'm attempting this before connecting to the vehicle, not sure if I have to first.

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[bmwhitetx]

Just bought my first 2-day FDRS license, the license took but when I hit login, 1-2 white boxes open, then close on their own and I'm back to the same FDRS main screen.

Already rebooted and same thing. Searching for answers now.

Does FDRS use local PC browser settings?

EDIT: I'm attempting this before connecting to the vehicle, not sure if I have to first.

Don't have to be connected to vehicle.
When you launch you should get this screen

And when you click add license, you get this screen (but I think on mine it read my license from my PC. This screen was before I bought and was just testing)

Only after you get past these can you click the green "Log In" IIRC.
It will then prompt you to login - use your Ford Account - not the Helm/Motorcraft one.

What do you consider the "Main Screen"?
You can watch this guy's video to see what you should see but skip ahead to like 22 minutes - lots of intro on adapters, etc.

 

[digitaldad]

Don't have to be connected to vehicle.
When you launch you should get this screen
What do you consider the "Main Screen"?

Those pics you provided I call the "main screen".

My license is loaded and green. When I hit login, a white dos-like box opens for about 6-7 seconds then closes...I am never prompted to login.

I called FDRS support and the agent was pretty rude/short. I am using Win11 and have read through the posts (and other sites) stating it is hit-and-miss.

I am shrinking my laptop HDD partition to install a blank Win10 image and will dual-boot. Setting up now...hopefully I can re-activate my mongoose without needing to contact them...as well as re-applying the same FDRS license under Win10.

Crossing fingers.

 

[bmwhitetx]

Those pics you provided I call the "main screen".

My license is loaded and green. When I hit login, a white dos-like box opens for about 6-7 seconds then closes...I am never prompted to login.

I called FDRS support and the agent was pretty rude/short. I am using Win11 and have read through the posts (and other sites) stating it is hit-and-miss.

I am shrinking my laptop HDD partition to install a blank Win10 image and will dual-boot. Setting up now...hopefully I can re-activate my mongoose without needing to contact them...as well as re-applying the same license under Win10.

Crossing fingers.

Think the Mongoose will be fine. I borrowed one and it just worked. I did install the drivers. For grins I clicked activate and it said it was already activated.

I think the FDRS license is stored on the laptop. Thought I read you had to unlicense that PC to use on another machine. Maybe click the (now) green License tab on that main screen.

EDIT: Yeah log In takes you to a Ford Account login page like we are used to seeing. I found I was only asked to log in once per day.

 

[digitaldad]

Good call, will check that out shortly, thanks @bmwhitetx !

Edit - This worked.

 

[digitaldad]

Hmm, getting a bit irritated.

Installed Windows 10 Pro as advised, so dual-boot is now working. This is a base OS install, installing only drivers for laptop, mongoose drivers, FDRS and IDS.

Now, when installing the latest FDRS, the white log in box I mentioned auto-closing earlier (on Windows 11), now only produces an error box that states - "Browser cannot be initialized"

Read a post where someone had similar login issues and advised to install an older version of FDRS, then upgrade.

I installed version 38.5.7.0 and was finally able to get to the Ford log in page. However, after username/password and I get to the 2FA code prompt, enter the code and nothing happens.

So I then upgraded (again) to latest FDRS....and get the browser cannot be initialized error box again.

I also connected to a secondary network I have at my disposal and all same results.

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