MRButtler
Well-known member
https://www.tsbsearch.com/Ford/22-2395That and the TSB states to do all four!
They're going to drive it and verify 'front and/or rear" for the noise, so there's room for runaround.
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https://www.tsbsearch.com/Ford/22-2395That and the TSB states to do all four!
Can anyone here who didn't have the noise, but instead experienced what felt like "play" within the drivetrain during torque reversals report on whether the TSB fixed that issue? Or did it only address those with a noise issue?
They get 4 of the hardware sets in the kit.........they are allowed to charge for all 4 wheels....so we're just going to do the front right and then come back when we hear it from the left rear next week?https://www.tsbsearch.com/Ford/22-2395
They're going to drive it and verify 'front and/or rear" for the noise, so there's room for runaround.
The TSB specifically states to do all four. You should not be charged at all.They get 4 of the hardware sets in the kit.........they are allowed to charge for all 4 wheels....so we're just going to do the front right and then come back when we hear it from the left rear next week?
My tech, service advisor, and I were all in agreement....all 4 got done...no more click.
Job done.
This just happened to me. They said it would be three weeks before they could do an inspection to determine front and/or rear.https://www.tsbsearch.com/Ford/22-2395
They're going to drive it and verify 'front and/or rear" for the noise, so there's room for runaround.
My dealership first read the TSB, then jumped in the pickup with me. Don’t let them have your truck to drive and “test” on their own. As soon as we took off, he heard the click and said “yep, that has to be it.” It doesn’t matter where it’s coming from because they need to add the washer to all four wheels. I drove him around the block, scheduled a day to have it worked on and we were done. Find a dealership that does it this way for you!This just happened to me. They said it would be three weeks before they could do an inspection to determine front and/or rear.
So I am going to another dealers.
Agreed. This dealer’s service center is under staffed and they seem to have no interest helping out someone who didn’t buy the truck from them. More than happy to go elsewhere.My dealership first read the TSB, then jumped in the pickup with me. Don’t let them have your truck to drive and “test” on their own. As soon as we took off, he heard the click and said “yep, that has to be it.” It doesn’t matter where it’s coming from because they need to add the washer to all four wheels. I drove him around the block, scheduled a day to have it worked on and we were done. Find a dealership that does it this way for you!
No software whatsoever. Test the torque reversal yourself. If the clicks are there, bring the TSB to the dealer.I went to a dealer today for a different issue and brought up the noise. The service person told me he was aware of the *software* fix. It's been a while since I went through this thread. Is there a software fix as part of this or do I need to bring the TSB to him in person?
There is no software that can fix this. It's mechanical. When discussing with your SA it's best to reference the TSB itself so everybody is on the same page. TSB 22-2395Yeah, I have the clicks. I was just surprised because I brought it up today when I was scheduling some other service work and he said he knew about the issue and they'd do the software fix when it was in the shop next week.
I didn't have the TSB on hand so I was curious if anyone has heard anything about any software issues related to this concern.
I bet they easily could.I just started noticing the click on my 23 occasionally. I’m already scheduled for the ford pass tsb in a few weeks. I wonder if they can knock out both jobs on the same visit?