Can’t DCFC Stuck On Road Trip

[RickLightning]

Thank you. That would be excellent. Last time I tried to contact Ford for reimbursement they just transferred me around to different departments each time guaranteeing that this next department would be the right one to help me. Literally went on for hours. I’ll try though.

https://www.ford.com/support/how-to...claim-a-refund-with-ford-roadside-assistance/

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[306lightning]

Is it possible that you had a bad cell connection both places? I had an issue at a Flo station that turned out to be that *someone* had put my phone into airplane mode. That just totally screwed things up, the app looked like it was working, the charger looked like it was trying but I got no charge with the red rings. (This was on a rented Mach-E). People next to me were charging fine.

I had excellent cell service, used phone to call Flo. Also I tried activating the charger every which way including RFID card which would bypass the phone entirely. So I dunno. Thank you though.

 

[306lightning]

I mean, this is a possibility. Nothing you have written indicates the issue is definitely with the truck. The issue might be with the truck but it might have been with the chargers you were using too.

How did you identify the Tesla chargers as being compatible? Identifying compatible Tesla chargers is more difficult than it should be.

I don’t think it’s very difficult really. Tesla website shows it as open to Non Tesla Vehicles, as does PlugShare, and then the fact that I have successfully charged at the exact same station previously without issue. Seems highly unlikely that the Flo station and Tesla station with six stalls were all malfunctioning. To me the common denominator is the truck. I don’t want it to be the truck but I think a reasonable person would draw that conclusion.

 

[306lightning]

https://www.ford.com/support/how-to...claim-a-refund-with-ford-roadside-assistance/

Thanks for the link, I’m in Canada though and my experience with calling in to Ford previously indicates that everything is completely separate between Canada and US and that each department knows nothing about each other. Much appreciated though.

 

[TaxmanHog]

Thanks for the link, I’m in Canada though and my experience with calling in to Ford previously indicates that everything is completely separate between Canada and US and that each department knows nothing about each other. Much appreciated though.

https://www.ford.ca/support/how-tos...claim-a-refund-with-ford-roadside-assistance/

 

[306lightning]

https://www.ford.ca/support/how-tos...claim-a-refund-with-ford-roadside-assistance/

Thanks kindly.

 

[USA EV]

apparently there was a high voltage battery code coming up before I even bought (the brand new) truck

Sounds like fraud, even in Canada.

 

[Heliian]

Sounds like fraud, even in Canada.

Apparently.

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