Class Action Lawsuit - Home Integration System

[tearitupsports]

I don't have a critical load panel, it's going straight to the main panel done by a license electrician. He double checked the wiring yesterday from the Delta diagram. I will be showing this thread to my electrician.

What you are describing is perfectly valid. It may be that you are not testing it properly. In your case the whole home backup would be between your main service wires and your panelboard.

Are you shutting off the main breaker in your panelboard? In your particular setup, this would be wrong and the reason why it doesn't work.

Did they add a different main breaker or disconnect before the WHB where the utility comes in? That is likely what you need to shut off to test.
Maybe take a picture of your installation?

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[darknla]

What you are describing is perfectly valid. It may be that you are not testing it properly. In your case the whole home backup would be between your main service wires and your panelboard.

Are you shutting off the main breaker in your panelboard? In your particular setup, this would be wrong and the reason why it doesn't work.

Did they add a different main breaker or disconnect before the WHB where the utility comes in? That is likely what you need to shut off to test.
Maybe take a picture of your installation?

Thanks for your help and insight, I really appreciate it. I will talk to the electrician tomorrow see what he thinks. He did mention that he didn't think shutting of the Main Breaker would be a good test. I told him that's how most people were doing it online.

 

[Zaptor]

What a fiasco, Ford... I have 2 of these trucks and want this sooooo badly for backup but I'm also not a gambler, especially a $10k+ ante bet.

Really wish they had gotten this right, and hope they will at least open up the software capabilities for third party 2-way charging in the future.

Ford, if you're listening: if you offered a money back guarantee this would work, I'd order it today... but not rolling the dice with 5 figure sums on this sort of success rate


Cheers
Zap

 

[tearitupsports]

Thanks for your help and insight, I really appreciate it. I will talk to the electrician tomorrow see what he thinks. He did mention that he didn't think shutting of the Main Breaker would be a good test. I told him that's how most people were doing it online.

The power goes from 1 ->4 in that order if it is wired correctly. I assume that you should be shutting it off where the yellow circle is.
To test the system you have to be able to disconnect it between 1 and 2. It sounds like wherever you are testing it now is somewhere between 2 and 3, which will not work.

 

[tearitupsports]

What a fiasco, Ford... I have 2 of these trucks and want this sooooo badly for backup but I'm also not a gambler, especially a $10k+ ante bet.

Really wish they had gotten this right, and hope they will at least open up the software capabilities for third party 2-way charging in the future.

Ford, if you're listening: if you offered a money back guarantee this would work, I'd order it today... but not rolling the dice with 5 figure sums on this sort of success rate


Cheers
Zap

Assuming your truck is at 6.14 and you can park fairly close to the FCSP (bluetooth range), the system is working reliably now.
The HIS hardware is actually really good and has a lot of the capabilities of other systems like sol-ark, EG4, etc (although max power might be lower than those depending on model).
I have the home battery which should be up and running by this weekend, so I don't have to even rely on the truck. It will just augment.

To be honest the issue is that the system is going to be hard to purchase just when it is ready for primetime.

I agree with you in that I hope that 3rd party options will work, but that may not happen with the existing model years. Ideally the communication will go through the charge cable like it is supposed to. I believe that is how the Silverado works, but not certain.

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