CSP installed - unable to detect network

[IRE]

Finally installed the CSP delivered with the Lightning 2 years ago. Have successfully been using a 50A wall charger.

CSP seems to be powered up (blue light on). Trying to connect to it over WIFI and cannot detect the wallbox network. Bluetooth off as suggested. Typed in Station ID and password multiple times.

Am I missing anything..?

Not sure if anything to do with it but it has been below freezing (in Houston, TX!) for a couple of days.

Sponsored

 

[RickLightning]

Many threads on the subject "Cannot connected Ford Charge Station Pro to WiFi". Don't follow them as I don't have one, sorry.

What do you mean by "the Wallbox network"?

 

[Maquis]

Many threads on the subject "Cannot connected Ford Charge Station Pro to WiFi". Don't follow them as I don't have one, sorry.

What do you mean by "the Wallbox network"?

I think he means the ssid of the FCSP.

 

[Charge_Rob]

Finally installed the CSP delivered with the Lightning 2 years ago. Have successfully been using a 50A wall charger.

CSP seems to be powered up (blue light on). Trying to connect to it over WIFI and cannot detect the wallbox network. Bluetooth off as suggested. Typed in Station ID and password multiple times.

Am I missing anything..?

Not sure if anything to do with it but it has been below freezing (in Houston, TX!) for a couple of days.

I don't have a FCSP myself, but I assume you're following the steps here: https://www.ford.com/support/vehicl...i-set-up-my-ford-charge-station-pro/overview/ and the FCSP has never been set up before?

 

[IRE]

Yes, the FCSP is not broadcasting its network to be captured in Ford Pass in order to connect. Ended up on the phone with FordPass support for an hour. Apparently this is a common problem and a ticket was set up to be worked on this coming week. We will see...

 

[22legit2quit]

This was a major pain in the, well you know. It’s probably a tech issue, but it literally took about the time it said to connect but that was helping it along resetting the app. Make sure Bluetooth is off like really off, don’t know why that made such a difference because the frequencies should be far different, maybe interference?

 

[TaxmanHog]

Before you get assistance from the help desk, check the remembered wifi networks you have on your phone, review all of them and disable automatic reconnect for all of them until your finished configuring the FCSP to connect to your home network.

Once the connection has been established FCSP to local network, you can proceed with associating the FCSP device to your Fordpass, this phase can be glitchy as well.

Once that's done, be patient, association of the FCSP & Fordpass visibility on the cloud may take 30-60 ++++++ minutes.

Once that's done, you can restore auto connect networks on your phone per your preferences.

Keep in mind that once the FCSP has established a good connection to a host network, it ceases broadcasting it's SSID publicly, the only way to view it is via the Ford Charge Station Setup app.

You can also see it on your wifi network control panel as a connected device, IIRC it's listed as a Texas instruments device, I renamed it to something logical like FCSP.

Good luck.

View of my FCSP via Xfinity wifi router, I use a POD extender to enhance signals to my detached garage, FCSP Setup app station details scree, shows you the software version, you'll likely get an update ~24 hours after first connection to the network, a power cycle a couple days later will implement the software revision.