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Departure Times Just Will Not Work-AGAIN

Dfair

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Damn, I am using that charger. I bought it back in December. Do you remember the version or what you had to do to get them to update?
My firmware version is 50.0.9. I haven't tried the departure settings in a few weeks, but will try it tonight

EVIQO's support team was aware of the issue, so should be able to help.
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mxracer

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My firmware version is 50.0.9. I haven't tried the departure settings in a few weeks, but will try it tonight

EVIQO's support team was aware of the issue, so should be able to help.
Wow that is quite a difference assuming thet follow normal version numbering. Mine is at 10.0.14...or we have different hardware. I have the plug in version Evpower J81Y
 

Dfair

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Wow that is quite a difference assuming thet follow normal version numbering. Mine is at 10.0.14...or we have different hardware. I have the plug in version Evpower J81Y
Interesting. I too have the plug in version.
I'm leaving on a trip tomorrow, so will see if it works
 
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mxracer

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Wow that is quite a difference assuming thet follow normal version numbering. Mine is at 10.0.14...or we have different hardware. I have the plug in version Evpower J81Y
Well there was a big difference. They updated my firmware to 50.0.9 just now. Hopefully that helps. Thanks for the tip cause the app said I was on the latest firmware.
 
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mxracer

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Finally working... thanks for all for the suggestions.

I broke testing protocol and changed 2 things at once so I'm not sure which fixed it :)

I did the Sync reset yesterday and EVIQO support was on the ball and updated my firmware super quick.

I then setup all my departure times and set and extra one for 10AM this morning and it's working now.

I lean more towards doing a factory reset of Sync vs the EVSE firmware update but as they were both mentioned in the thread so I can't say 100% for sure which one or if both were the issue.

Ford F-150 Lightning Departure Times Just Will Not Work-AGAIN Screenshot_20250125_092018_FordPass
 
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NCevGuyF150

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As the title says I cannot get departure times to work on my 24 Flash.
Here's what I have done so far:

Truck is always plugged in at home and is connected to my wifi where it sits

I have created, deleted and re-created the "home"charging location in the truck

I have cleared cache, then uninstalled and re-installed Fordpass

I have created departure times in Fordpass, when they didn't work then deleted them from Fordpass and re-created them directly in the truck, which did show up in Fordpass

When a departure time comes around the truck just does nothing.

I can "remote start" the truck thru the app without issue.

Any thoughts/ideas would be appreciated cause I am at the point of just deleting them and starting it when I need to go somewhere, but I'd really like to take advantage of battery preconditioning.
Are you sure your modem in the truck is active. When I bought my truck, I couldn’t connect to my truck via FordPass. I ended up disconnecting the 12 V battery for 20 minutes and reconnecting it. Wallah everything worked as it should.
 
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mxracer

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Are you sure your modem in the truck is active. When I bought my truck, I couldn’t connect to my truck via FordPass. I ended up disconnecting the 12 V battery for 20 minutes and reconnecting it. Wallah everything worked as it should.
Thanks for the reply but read the post right above yours... all working now :)
 
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mxracer

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Well... that worked for all of a week or so. Back to the same old shit of just bypassing my departure times.

I may give it one more shot at a factory reset to see if it was that or the EVSE but after that I think I'm done messing with it.
 

TaxmanHog

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I've noticed the DT's being unreliable the past couple of weeks, even remote climate start wouldn't work yesterday. Today I used DT to 'test' the system, it worked as scheduled, with a duration of 30 minutes, that's needs fixing, should only one cycle of what ever cycle time you set in the remote start setup screen on Sync, ie. 5, 10 or 15 minutes, then if you want to extend you tap the extend button, or if the DT expires in 5, 10 or 15 minutes use the balance of time to request a manual remote start.

@Ford Motor Company needs to tighten up the logic of how this works, be it departure time (DT) or remote climate start.
 

Dfair

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Well... that worked for all of a week or so. Back to the same old shit of just bypassing my departure times.

I may give it one more shot at a factory reset to see if it was that or the EVSE but after that I think I'm done messing with it.
Mine stopped working as well. Not sure why, but since I really don't need it, I've given up on trying to fix it.
 

Dfair

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Mine stopped working as well. Not sure why, but since I really don't need it, I've given up on trying to fix it.
Of course it worked this morning when I don't need it (go figure).

Yes, I accidentally left a Saturday precondition set as this stupid app doesn't have a 1 time use setting for preconditioning. Maddening!
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