EZ-PASS NY not reading on windshield

[NYCLABORER79]

So its been few weeks i been commuting to work going through the bridge. Thats where ezpass is needed. For some reason its not reading my tag but if i drive with my hand out the window with tag it works. Is there a special film on these windshields? Has anyone had any problems with this before. I tried mounting it all different areas, but no luck. Now i gotta call ezpass to see if they can provide the license plate tag for my truck.

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[RickLightning]

The Mach-E has a section on either side of the mirror to mount the toll tag. The Lightning does not. Make sure the arrows are pointed up.

 

[NYCLABORER79]

The Mach-E has a section on either side of the mirror to mount the toll tag. The Lightning does not. Make sure the arrows are pointed up.

Yes i made sure, i mount it either side, on dash bored tray, on speaker, below the mirror mount. Still nothing except sticking my hand out like a school kid

 

[ZheWiz]

I have an exterior version - the kind that you’re supposed to attach to your front plate. I duct taped it to the back side of the plastic grill below the Ford logo. Works perfectly, completely invisible.

 

[Minh]

Yes i made sure, i mount it either side, on dash bored tray, on speaker, below the mirror mount. Still nothing except sticking my hand out like a school kid

Mine work fine, also have NY EZ pass. Here is where I mount it.

 

[Albern]

That's strange. I have the rectangular one that you stick on the inside of your windshield to and it has worked fine for me whenever I've travelled from Toronto to NYC and back.

I just keep my EZ-Pass on the rubber tray that's on top of the dashboard, behind the 15" display.

 

[tedshred]

How long have you had your transponder? The battery may be going dead. They don’t last forever. Also make sure your trucks license plate is registered on the NY Ezpass website. This way if the transponder does not work they still can charge you with out penalty

 

[NYCLABORER79]

How long have you had your transponder? The battery may be going dead. They don’t last forever. Also make sure your trucks license plate is registered on the NY Ezpass website. This way if the transponder does not work they still can charge you with out penalty

But even with the plate on your account its still a cash fare instead tag holder price.

 

[SFsparkie]

So its been few weeks i been commuting to work going through the bridge. Thats where ezpass is needed. For some reason its not reading my tag but if i drive with my hand out the window with tag it works. Is there a special film on these windshields? Has anyone had any problems with this before. I tried mounting it all different areas, but no luck. Now i gotta call ezpass to see if they can provide the license plate tag for my truck.

I have NJ easy pass & CA fast pass on the windshield each side of the mirror. Both work in their respective areas of the country. 2023 ER March build.

 

[NYCLABORER79]

I have NJ easy pass & CA fast pass on the windshield each side of the mirror. Both work in their respective areas of the country. 2023 ER March build.

I did notice theres a writing on windshield i think it said safesound. Maybe its that, idk will see tomorrow when i call.

 

[roddiaz1]

But even with the plate on your account its still a cash fare instead tag holder pric

You can call and have them make a manual adjustment.
At least they did for me in PA.

 

[Albern]

How long have you had your transponder? The battery may be going dead. They don’t last forever. Also make sure your trucks license plate is registered on the NY Ezpass website. This way if the transponder does not work they still can charge you with out penalty

This is what I have. Per the labels it was manufactured in April 2021 but I purchased it in October of 2022. I most recently used it in November 2024.

The instructions indicate that it is a passive tag (rather than a transponder in a technical sense), such that there is no battery and no consumer-servicible components inside. When I reconcile toll entries with the TollsNY app, the tag appears to be working as expected even if it is just placed onto the dash tray behind thee 15" screen.

Is this what we're all talking about or is there a unit with active electronics?

 

[NYCLABORER79]

This is what I have. Per the labels it was manufactured in April 2021 but I purchased it in October of 2022. I most recently used it in November 2024.

The instructions indicate that it is a passive tag (rather than a transponder in a technical sense), such that there is no battery and no consumer-servicible components inside. When I reconcile toll entries with the TollsNY app, the tag appears to be working as expected even if it is just placed onto the dash tray behind thee 15" screen.

Is this what we're all talking about or is there a unit with active electronics?

so i got off the phone, they said they sending me a new tag. But it doesnt make sense if it works outside the car but not inside. So i told him it doesnt make sense. He said in order for me to get a exterior tag we have to try the new one first. If that dont work, they will send tag license plate one and return new tag

 

[Minh]

This is what I have. Per the labels it was manufactured in April 2021 but I purchased it in October of 2022. I most recently used it in November 2024.

The instructions indicate that it is a passive tag (rather than a transponder in a technical sense), such that there is no battery and no consumer-servicible components inside. When I reconcile toll entries with the TollsNY app, the tag appears to be working as expected even if it is just placed onto the dash tray behind thee 15" screen.

Is this what we're all talking about or is there a unit with active electronics?

Is there a benefit to purchase it? I get them for free with auto replenish.

 

[NYCLABORER79]

Is there a benefit to purchase it? I get them for free with auto replenish.

I never purchased one, when i signed up 17yrs ago it was free, the guy didnt mention anything about purchasing

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