Home Intelligent System—trouble activating

[MontaneLightning]

There is no way to reset it other than pulling the cable. You can pretty easily identify if it’s working or not.

Pulling the modem cable? This sounds like something only the tech savvy should do…?

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[MontaneLightning]

There is no way to reset it other than pulling the cable. You can pretty easily identify if it’s working or not.

Forgive me if this is a dumb question:
If my truck is getting OTA updates, does this indicate that the modem is working?

 

[v2h8484]

There is no way to reset it other than pulling the cable. You can pretty easily identify if it’s working or not.

So, Ford support is giving out bad instructions?

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