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In case you didn't know, Telematics if FREE for first 3 years..

HaroldCal

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It occurs to me that most Lightning owners probably don't know this, so I thought I should share it here:

Our Lightnings come with free Telematics (for 3 years - length of the warranty, iirc). Worth tinkering with if you own one. Really worth checking out if you have a fleet. (that's what I call my 2 Lightnings - my fleet)

I've had some quirkiness with my Telematics in the last month or so, but prior to that, it was working great since ~November 23 when I first turned it on.

It does service tracking, trip tracking, etc. I was hoping to use it to replace my MileIQ. It hasn't done that yet, as the trip tracking is quite primitive in comparison. It's got a ways to go before it could replace MileIQ. But hopefully it gets there.

Anyway, just thought I'd share that for anyone using it in business especially, it's useful. It's all part of their Pro services. Lots of other services available too. Here's the contact info from the website. When I originally called to activate it, I didn't even know that we got it for free as part of the truck. I was planning to trial it at the time.

EDIT: I think the Telematics Essentials is free for the life of the vehicle, and the Telematics that would normally be $20/mo is free for 3 years. Something like that. More details at: https://www.fordpro.com/en-us/telematics/


Email: [email protected]

Phone: (Monday - Friday, 8:00 AM to 8:00 PM ET)
Customer Care: 833-327-3673
Sales: 833-811-3673
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ktn

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Is there a feature list somewhere? I’m curious what is all offered.
 

MADequipment

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Only for Pro trims then? Or do lariat and flash and platinum customers qualify too?
 

rdr854

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Only for Pro trims then? Or do lariat and flash and platinum customers qualify too?
I don't think trim matters. Rather, I believe the issue will be whether or not you are a fleet customer or a retail customer.
 

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HaroldCal

HaroldCal

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Only for Pro trims then? Or do lariat and flash and platinum customers qualify too?
All trims. Mine are Platinum and Lariat.

Also, I was just a retail customer. I was a preorder for my Platinum, and my Lariat was bought off the lot a year later.

Fords repeated use of the word PRO for unrelated products/services just creates confusion.
 

ktn

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Does it show more vehicle health details than FordPass? Like Vehicle Health Alerts from OASIS?

Found more details here:
 
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MountainAlive

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I'm a little confused on how I would proceed with using this service if I'm not a fleet customer but just a regular retail buyer. It looks great, but if anyone has any starter tips I'm all ears.
 

ciferguson37733

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I just tried to sign up but the nice chat person said business owners only
 
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HaroldCal

HaroldCal

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The only useful feedback I can offer is this: I am a business owner, but I didn't buy as a fleet customer. I'm guessing that they asked me if I had a company when I was activating Telematics, I said yes (I do), and so they must've converted me into a fleet customer, I guess.
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