JuiceBox (Enel X Way North America) to cease operations effective October 11, 2024

[Aminorjourney]

I think Rick is referring to read access is needed to view the letter. The link provided generates an error that more access is needed. I agree and would also like to see what we are being asked to "sign on to". Open up the read access and I will take another look as a Juice Box owner.

Ah yes, figures!

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[TaxmanHog]

 

[PrimeRisk]

I received this message overnight...


Dear Enel X Way USA, LLC Stakeholder,

Enel X Way USA continues to engage with a third-party firm to manage the closure of the business on October 11, 2024. After further technical evaluation, the firm has entered into an agreement with the current provider to continue to operate the EV charging software in the US and Canada for an extended period. This interim measure will enable the firm to seek a long-term solution for the EV charging platform, with the ultimate goal of maintaining operational continuity for Enel X Way USA customers. While JuiceBox products will continue to operate with software connectivity after October 11, 2024, customer service will not be available during this interim period. The third-party firm will manage claims and communication with stakeholders after October 11, 2024. For more information, please visit: www.LiquidAP.com/currentprojects/juicebox

 

[fvineyard]

Well this is interesting. Related?

NHTSA investigating some Enel X Way JuiceBox residential electric vehicle chargers

 

[Ricks Lightning]

10/11/24 charged my flash ER using my 40amp juicebox and still have the app functionality.

Rick

 

[fvineyard]

I noticed an updated Enel X app for Android tonight. Has anyone updated yet? I am almost afraid to try. Not sure if it will be better or worse...

 

[Aminorjourney]

Nope… because…

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