LVB on Ford Website?

[Lytning]

Dear @Ford Motor Company ,

Owners have been begging for 12 volt SOC display in our trucks for 2 years. An adventurous owner found a "work-around" on a Ford website, and shared it with all of us. As inconvenient as the method was, it appeased us owners waiting for Ford to deliver the requested information in our trucks. And now that option seems to have been eliminated.

I just don't get it. It is such a simple thing to do, and it would have disproportionately positive impact in the name of customer service.

This is an open request to you to share your position and explanation with us on this forum.

I look forward to your response.

Best Regards,

Lytning

Sponsored

 

[potato]

So how would I be able to know what my LVB soc is now? Without having to buy anything to plug into my OBD port, but just via my phone.

Ford does not want us to know that a 12 volt battery exists, let alone its charge level. They would prefer we just take it to the dealer whenever we have a question.

But to answer your question, no I don't think it's possible now without an OBD dongle. And of course that means no checking remotely.

 

[Jodokk]

Considering that roughly 60% (from what I can tell) of the bricking issues that are discussed on this forum have to do with the goofy, tiny LVB dying unexpectedly, it would seem to be advantageous for customer service, overall relations, and SALES, to give us a clear indicator, and not just the webpage account measurement. And now, that's gone. Who's making these decisions?
Many people pay attention to this forum before buying, and a constant fear seems to be, ("I'm not paying $60,000 for a truck that will leave me stranded").
Come ON @Ford Motor Company ! Easy fix.

 

[Grumpy2]

They would prefer we just take it to the dealer whenever we have a question.

If that is FORD's real state of mind, it ignores reality.

The current EV situation does not favor the dealership, since future service work outside of warranty will be minimal.

A OBD isn't required, only a $7 volt meter

 

[Lytning]

If that is FORD's real state of mind, it ignores reality.

The current EV situation does not favor the dealership, since future service work outside of warranty will be minimal.

A OBD isn't required, only a $7 volt meter

What is the SOC at 13.5 volts?

 

[Jim Lewis]

A OBD isn't required, only a $7 volt meter

You have to be careful which one you buy, though. I had one that routinely measured about 0.3 volt lower than the voltage read across my Honda battery terminals with a multimeter. I forget whether I checked the voltage across the auxiliary power outlet connectors, but I always just added 0.3 volts to whatever the plug-in device read.

Find a table or graph of voltage vs. charge for your AGM battery model and interpolate if necessary:

Just an example. Not a table for Ford batteries

Source: https://shopsolarkits.com/blogs/learning-center/agm-battery-voltage-chart

 

[davehu]

I was going to answer you that it hasn't changed, but looking at my dashboard I see "charge level" 77%. But Ford Pass says (accurately) 76%. appears it's still giving the LVB number but who knows?

Ford stubborning refuses to fix: a simple change to the captioning. I'm not a programmer but I know anyone with just a little bit of coding experience can change that HTML code in a snap.

I'll check mine tomorrow but my guess the dashboard is still showing the LVB

hmmm..... I'm going to be out and about tomorrow, will look at it in more detail

yep, it's showing the HVB level. it's good that it now is labeled correctly. But now have lost the ability to see the LVB at all! But if things are working correctly we should never have to think about it anyway. But thank you Ford for fixing it.... even if it took 2 years.

 

[FLSpartan04]

I just realized that this was my HVB. I was concerned that my LVB was at 62% with normal use and driving (sometimes I don’t drive for a few days). Then I realized it matched my HVB percentage. Luckily, I have the home assistant integration running, so I can get my LVB level there. Just need to give a lock command and wait a minute or two for the server to update.

 

[Ekiehn]

We still need the LVB level... I recently had an update ready to install... Tried to manually install twice but it failed... I do a lot of 5 miles a day driving and I was at about 27% on my SOC so I plugged in and charged to 90% like normal at the end of the day, overnight the update went perfectly.. I have to assume that the LVB was brought up to at least min required level and the update worked... Had I not assumed the LVB waz the problem from past EXPERIENCE ie a new owner, I would have been complaining about Ford an OTA's. I think @Ford Motor Company wants us to see EV's to be just like an ICE vehicle... but they aren't, at least not yet, and that's OK. Just give us the info we might need and call it a day.

 

[Tdub]

The LVB, being an integral part of the truck, charge level should be prominently displayed on the dash. We as owners should not have to go to different screens in order to gather information on the health of the battery. If Ford can show the state of charge on another screen, why can’t it be moved to a different screen that “we” can see all the time.

 

[chl]

My account dashboard has been showing the HVB since the end of July 2024.
From other posts I thought it was the LVB, but it corresponded to the HVB level.

I was having issue getting an update too. So I charged to 90% with the FCSP while the truck was on, locked, lights off, etc., overnight, and that got the LVB up high enough for the update.

Afterwards I got some crazy info from my on-line account dashboard about tire pressure!

I looked outside to be sure my truck had not been blown sky high by the tire pressure - still firmly planted on planet earth.

A little while later, one of the tires had come back down a bit:

Weird science!

 

[TaxmanHog]

My account dashboard has been showing the HVB since the end of July 2024.
From other posts I thought it was the LVB, but it corresponded to the HVB level.

I was having issue getting an update too. So I charged to 90% with the FCSP while the truck was on, locked, lights off, etc., overnight, and that got the LVB up high enough for the update.

Afterwards I got some crazy info from my on-line account dashboard about tire pressure!

I looked outside to be sure my truck had not been blown sky high by the tire pressure - still firmly planted on planet earth.

A little while later, one of the tires had come back down a bit:

Weird science!

Did you get an update?

Take her for a drive around the block .... all will be well.

 

[Tony Burgh]

My account dashboard has been showing the HVB since the end of July 2024.
From other posts I thought it was the LVB, but it corresponded to the HVB level.

I was having issue getting an update too. So I charged to 90% with the FCSP while the truck was on, locked, lights off, etc., overnight, and that got the LVB up high enough for the update.

Afterwards I got some crazy info from my on-line account dashboard about tire pressure!

I looked outside to be sure my truck had not been blown sky high by the tire pressure - still firmly planted on planet earth.

A little while later, one of the tires had come back down a bit:

Weird science!

Learn the metric system. The pressure is in pascals.
Not really but who knows.

 

[chl]

Learn the metric system. The pressure is in pascals.
Not really but who knows.

LOL!

Yes got the update but afterwards, strange tire pressure for a while, back to 'normal' now.

yes, but...9502 pascals is about 1.378149 psi...so practically flat!
Ha

 

[Jodokk]

Now, of all things, my only real-time LVB level is shown in the DIMO app, which seems ridiculous. Why on earth would they change the LVB to the HVB SOC in the account page on the web Ford app? What could be the motivation?

Sponsored