I had issues with communication last weekend so I pull fuse 35 I think to reset the module. Not sure if this cause the errors. I just got back home and I unplug the 12v battery for 2-3 minutes, the truck is downloading power up 6.4....
Any other module update needed? Thanks again!!Yea, it shows it is working now. It also shows 6.4.0 installed successfully.
Nothing has been sent since ECG-24.2.4.9 in mid June. Are you asking because you got an email from them specifically saying this? Just because you're in EAP doesn't mean you'll get anything. many people (including me) are in EAP and have never gotten anything.
Thanks for the update!
Hey @rugedraw I had them do "as many updates as they could" before taking delivery, which got me a personal call from the dealership owner saying that normally they charge for this, but honoured it for free when I informed him the software was ancient on a 117k MSRP truck lol. They started on the 27th and just finished on Tuesday
but there was a holiday weekend in there too.
It seems like they did everything that was showing. Your truck is on Sync 22326, and I see they tried updating the APIM a couple of time with no success. The update you are looking for that shows the % is for the IPC. However, that update requires other updates being installed before that one can be installed. Because they were not able to update the APIM, they were able to get far along the process in terms of the key modules that need to be updated before that IPC updates gets released on the server side.Hey @rugedraw I had them do "as many updates as they could" before taking delivery, which got me a personal call from the dealership owner saying that normally they charge for this, but honoured it for free when I informed him the software was ancient on a 117k MSRP truck lol. They started on the 27th and just finished on Tuesday
Would you be able to run the VIN (1FT6W1EV6PWG28493) again and see if they truly updated stuff? I'm attaching the Service Order the tech gave me detailing what was done, but for a layman like me, it's light on details.
I'm just blown away my cluster doesn't even show the % remaining (outside Calm Screen) as it's still on the version where it shows 100 and 100 at the top. And I REEEEALLY want to get my Plug and Charge update back that I had in the MachE...makes life so much easier - have it enabled in FordPass but no update on truck yet.
Thanks for all the work!
Dang - the OTA process is brutal lol, kinda shocking they are okay with running it in this way...
Would be surprising as hell if there is a new update that any dealer knew about this far in advance or if FOMOCO would tell them about. They are months and almost years behind on BC updates. The dealer is filling you full of BS because they are incompetent or FOMOCO has no answer for them.
What that refers to is that Ford is aware that even if you are on the latest Sync version, there are some issues with phone connectivity and other bugs which they are hoping to address in future update. So yes, I another update for the APIM is coming, but you will need the one(s) before it before you can get that one whenever it gets released. They have to be installed sequentially.
It’s been a week since I dropped the truck off and I haven’t heard a word from the dealership yet. Time to give them a call and check in. I’m prepared for them to say that they’ve done all the updates, even tho we all know they haven’t.
They haven't updated a thing. Unfortunately, I have seen this happen way too many times to count. Nobody likes to work for free, so I don't blame them. Service advisor probably doesn't know what's going on. When you call, he'll ask the tech it is assigned to and the tech will say he did everything, which your advisor will relay that to you.
