Received A2Z NACS to CCS adapter

[Dishnet]

You confirm my orders in previous replies, I guess I'm **** screwed. Thank you for your lousy service

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[invertedspear]

You confirm my orders in previous replies, I guess I'm shit screwed. Thank you for your lousy service

Dude, they've provided amazing customer service to anyone that's reached out to them. Have you emailed them or anything? Or just complained on the forum?

 

[JIMINGA]

Call us or send us an email!

We have a customer service and actual techs to help you troubleshoot on the spot through Facetime or Google meet.

We will send you a private message right now.

Thank you.

 

[JIMINGA]

Dude, they've provided amazing customer service to anyone that's reached out to them. Have you emailed them or anything? Or just complained on the forum?

 

[JIMINGA]

What is the PHONE NUMBER and EMAIL ADDRESS a Lightning owner uses if/when they need to contact Ford with questions/need for immediate assistance???

 

[JIMINGA]

What is the PHONE NUMBER and EMAIL ADDRESS a Lightning owner uses if/when they need to contact Ford with questions/need for immediate assistance???

 

[invertedspear]

What is the PHONE NUMBER and EMAIL ADDRESS a Lightning owner uses if/when they need to contact Ford with questions/need for immediate assistance???

Are we talking about Ford or A2Z? Because I was talking about A2Z, and their number is on the paperwork that comes with their adapter. If you need immediate help from Ford, you call the number in your manual or in your infotainment screen for roadside assistance. If you need less immediate help than roadside assistance, you call the BEV team, their number's pasted all over this forum (1 (800) 392-3673) just be ready to be told to take it to a dealer as Ford offloads the majority of it's customer service to dealers who are likely clueless.

A2Z customer service is a 10 out of 10 in almost every interaction people report. Fords.... well, it's practically non-existent.

 

[rraustad]

Finally!

Order ID: FAE:90086404
Shipped Date: 2025-1-22
Order Data: 2024-4-4

Received 2025-1-28

 

[ZheWiz]

Finally!

Order ID: FAE:90086404
Shipped Date: 2025-1-22
Order Data: 2024-4-4

Wow. I’m 72xxx and…nothing.

 

[Marc]

I just completed my first long road trip and only used Tesla Superchargers with
My A2Z adapter. No issues over 1 week or charging 8x!

 

[jetfixr1]

I just completed my first long road trip and only used Tesla Superchargers with
My A2Z adapter. No issues over 1 week or charging 8x!

I love the A2Z adapter. Personally, it feels much more robust than Fords original magic dock style and the Lectron version. Also, Amine is 100% a great guy and he will make things right if anything is wrong.

 

[Athrun88]

Nothing but great things to say about A2Z and the team there. My order was delayed but there was great communication from the start. Have had zero issues with both adapters since day one. Waiting on their NACS extension cable and their future innovations!

 

[mr.Magoo]

Besides being able to charge you car, what's the additional benefits of being a part of this A2Z cult ?

 

[Madtroniks]

Nothing but great things to say about A2Z and the team there. My order was delayed but there was great communication from the start. Have had zero issues with both adapters since day one. Waiting on their NACS extension cable and their future innovations!

Thanks for sharing your experience. I had an awesome 1000+ mile spring break road trip with zero range anxiety.

I can't wait till the extension cable is ready to go and hope we can use the forum discount code "FORD" to save money and get free shipping.

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