Sponsored

Turning off Plug & Charge...

TaxmanHog

Moderator
Moderator
First Name
Noel
Joined
Jan 19, 2022
Threads
177
Messages
13,043
Reaction score
13,915
Location
SE. Mass.
Vehicles
2022 Lightning Lariat-ER & 2024 HD Road Glide CVO-ST
Occupation
Retired
On Ford products press the unlock button next to the ccs port
Sponsored

 

TaxmanHog

Moderator
Moderator
First Name
Noel
Joined
Jan 19, 2022
Threads
177
Messages
13,043
Reaction score
13,915
Location
SE. Mass.
Vehicles
2022 Lightning Lariat-ER & 2024 HD Road Glide CVO-ST
Occupation
Retired

Firn

Well-known member
Joined
Aug 26, 2024
Threads
16
Messages
451
Reaction score
488
Location
USA
Vehicles
23 Pro ER
I'm not sure that disabling Plug-N-Charge would solve this issue, as the truck is certainly looking at a charging session activation at the moment you plug ANY connector into the charge port... "PLUG N CHARGE" as actually an additional 'feature', and is purely to resolve having to do anything other than plugging in at a DC Fast Charge location, at least one that has this activation protocol with Ford. EA stations would be the other locations.

Now, as to why the Tesla APP activation did not work, then the truck defaulted to it's OWN billing method, is probably on Tesla's side, not Fords. With Tesla Superchargers, other than hearing the spool-up of power, you really only have one or two other ways to 'know' it is charging: Your vehicle on-screen readout, or your APP, whether Tesla, or Ford.

Additionally, on some vehicles, like our KIA EV9, you actually find that you don't know HOW to STOP the charge: there is no button on the Supercharger unit. There is no 'Stop Charge' within the vehicle, or it's APP, and the only method seems to be some obscure lower button within the Charge Port, with some type of icon, that apparently does the trick. It took some time to find this. Maybe you can also disable charging by pressing the top button on the handle of the NACS cable... who knows.
The point of Plug and Charge IS using the trucks billing method, that is what it is. Without plug and charge there would not be any billing method other than the Tesla app. There is no way for Tesla to bill through Ford other than Plug and Charge.

Point being, if he could disable Plug and Charge there would be no way for Tesla TO bill him. But they did, so this has to be a Plug and Charge failure.
 
OP
OP
RickLightning

RickLightning

Well-known member
Joined
Jan 17, 2022
Threads
83
Messages
5,145
Reaction score
6,838
Location
SE MI
Vehicles
'22 Lightning ER Lariat,'22 Mach-E Premium 4X
The point of Plug and Charge IS using the trucks billing method, that is what it is. Without plug and charge there would not be any billing method other than the Tesla app. There is no way for Tesla to bill through Ford other than Plug and Charge.

Point being, if he could disable Plug and Charge there would be no way for Tesla TO bill him. But they did, so this has to be a Plug and Charge failure.
I got you all the way to the last part of the last sentence. It isn't a Plug & Charge failure, it's a failure to turn off Plug & Charge when the app says it is off. I suspect it's really ON. That's why I asked Ford to turn it off.
 

Maquis

Well-known member
First Name
Dave
Joined
May 20, 2021
Threads
9
Messages
3,626
Reaction score
4,599
Location
Illinois
Vehicles
2021 Mach-E E4-X; 2023 Lightning Lariat ER
Without plug and charge there would not be any billing method other than the Tesla app. There is no way for Tesla to bill through Ford other than Plug and Charge.
I don’t think that’s correct. I recently initiated a Tesla session in FordPass - no P&C.
 

Sponsored
OP
OP
RickLightning

RickLightning

Well-known member
Joined
Jan 17, 2022
Threads
83
Messages
5,145
Reaction score
6,838
Location
SE MI
Vehicles
'22 Lightning ER Lariat,'22 Mach-E Premium 4X
I don’t think that’s correct. I recently initiated a Tesla session in FordPass - no P&C.
Of course. You can use any network in the Blue Oval Charge Network via FordPass activation, or Public Charge activation. Only EA and Tesla are Plug & Charge though, so you activate anywhere besides those 2 using FordPass or Public Charging, and the activation fails, nothing will happen.
 

Maxx

Well-known member
Joined
Jul 15, 2021
Threads
40
Messages
1,963
Reaction score
2,273
Location
MD
Vehicles
23 Pro, Sky RL, Frontier, Aurora V8, Buicks, ....
So what is the workaround until there is a fix? Can Force stopping Fordpass or turning off connectivity in the truck before charging throw a monkey wrench in Plug and charge process or they have nothing to do with it. Any other ideas?

Same, from my android version 5.10.0 of Ford Pass
Ford Software updates are like a box of chocolate but not quite as sweet.
 

TaxmanHog

Moderator
Moderator
First Name
Noel
Joined
Jan 19, 2022
Threads
177
Messages
13,043
Reaction score
13,915
Location
SE. Mass.
Vehicles
2022 Lightning Lariat-ER & 2024 HD Road Glide CVO-ST
Occupation
Retired
So what is the workaround until there is a fix? Can Force stopping Fordpass or turning off connectivity in the truck before charging throw a monkey wrench in Plug and charge process or they have nothing to do with it. Any other ideas?



Ford Software updates are like a box of chocolate but not quite as sweet.
Force Stop and clearing data cache does nothing, I did not clear credentials as I don't want to eff around with reconfiguring PAAK.

There appears to be issues with FP 5.10.0
They appear to have activated our P&C to active in the database, but that condition doesn't show on my and several members Fordpass' where it was previously switched off, it's stuck off.

IMHO, a massive number of BUG reports to APP STORE and PLAY STORE, as well as the developers email address might prompt an expedited 5.10.1
 

Maquis

Well-known member
First Name
Dave
Joined
May 20, 2021
Threads
9
Messages
3,626
Reaction score
4,599
Location
Illinois
Vehicles
2021 Mach-E E4-X; 2023 Lightning Lariat ER
I’m pretty sure we used to be able to toggle P&C by logging in to Ford.com. It looks like that’s now solely relegated to (unreliable) FordPass.
 

Firn

Well-known member
Joined
Aug 26, 2024
Threads
16
Messages
451
Reaction score
488
Location
USA
Vehicles
23 Pro ER
I’m pretty sure we used to be able to toggle P&C by logging in to Ford.com. It looks like that’s now solely relegated to (unreliable) FordPass.
And on the dash too, right?

I thought there was a PnC setting in the display...although it seems mute since you can't seem to do anything regardless of where the toggle switch is.
Sponsored

 
 





Top