Unable to create startup passcode ?

[Monkey]

So my wife got a new phone (iPhone 16 Pro). Removed her old phone and PAAK / passcode from her profile. Added new phone and PAAK works just fine. It will not let her set a new startup passcode. We input the new passcode, and again to confirm it. Then it gives an error saying that it failed to add the passcode and to contact the dealer for service.

Anyone seen this or have a workaround? I've tried everything I can think of. We have completely removed her profile and set it up new... no luck.

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[TaxmanHog]

If I recall correctly, the few times I've reconfigured PAAK on my old phone and then later when I migrated to a new phone, I had to use a unique new passcode, I couldn't reuse the old one, try to see if that helps.