Recall items

[brewski]

I think it is worth noting that in the recall notice where it says:
"Parts are now available to repair your vehicle"
That doesn't actually mean you dealer has the parts.
More specifically that doesn't mean *my* dealer has the parts.
Fortunately, they'll now call me when all the parts are in [this should be good].

Sponsored

 

[TaxmanHog]

I think it is worth noting that in the recall notice where it says:
"Parts are now available to repair your vehicle"
That doesn't actually mean you dealer has the parts.
More specifically that doesn't mean *my* dealer has the parts.
Fortunately, they'll now call me when all the parts are in [this should be good].

It's nice if they would pre-order so that everything is available on appointment day, but some issues require inspection before ordering to conserve resources and prevent stagnant inventory, my dealer had to order the dash mat and light bar. They didn't say if my wiper motor was replaced or just inspected and found to be OK. So, I got the truck back while R/O remains open pending arrival of the order parts.

Lucky for me my dealer is only 6 miles from my house so not a huge burden as a retiree, I have a lot of free time, not always the case with working stiffs 100's of miles from the dealer of choice or availability.

 

[RickLightning]

For the recall items, Ford requires them to be ordered by VIN (i.e. tailgate light) to ensure no dealer hoards them.

 

[brewski]

It's nice if they would pre-order so that everything is available on appointment day, but some issues require inspection before ordering to conserve resources and prevent stagnant inventory, my dealer had to order the dash mat and light bar. They didn't say if my wiper motor was replaced or just inspected and found to be OK. So, I got the truck back while R/O remains open pending arrival of the order parts.

Lucky for me my dealer is only 6 miles from my house so not a huge burden as a retiree, I have a lot of free time, not always the case with working stiffs 100's of miles from the dealer of choice or availability.

No lightbar in stock and missing a piece for the steering heat.

 

[RickLightning]

No lightbar in stock and missing a piece for the steering heat.

My lightbar was ordered by my dealer, with my VIN (as I mentioned above is REQUIRED BY FORD). It was sitting at his desk waiting for me. The owner asked them to do his truck, so they stole my part, and didn't reorder. My truck sat an extra day in Service while they waited for HIS part to arrive to be put into MY truck.

 

[Pdxguy]

Mine is even worse. Battery replacement module not in stock, no heated steering wheel parts. Truck had now been in the shop for 2 weeks after the Powertrain malfunction error. Numerous chats with Ford and calls with dealer (who says Ford won’t give them an ETA) with no result. Given it’s Thanksgiving next week, I’m expecting I’ll be around 3 1/2 weeks in the shop, so close to (from what I understand) giving me a lemon law option. Love the truck, but this lack of info is annoying to say the least.

 

[RickLightning]

Mine is even worse. Battery replacement module not in stock, no heated steering wheel parts. Truck had now been in the shop for 2 weeks after the Powertrain malfunction error. Numerous chats with Ford and calls with dealer (who says Ford won’t give them an ETA) with no result. Given it’s Thanksgiving next week, I’m expecting I’ll be around 3 1/2 weeks in the shop, so close to (from what I understand) giving me a lemon law option. Love the truck, but this lack of info is annoying to say the least.

Make sure the dealer has ordered the part in COPIS. Make sure the BEV team has opened a case.

 

[Pdxguy]

Make sure the dealer has ordered the part in COPIS. Make sure the BEV team has opened a case.

Thanks - I have a case number but did not check the COPIS part. Fingers crossed.

 

[jpepper07]

So I can have ford preorder my tail light bar? I don't want to leave my truck overnight. I didn't have any issues until I started leaving the truck outside. Now I see condensation in there.

 

[Randall Stephens]

My lightbar was ordered by my dealer, with my VIN (as I mentioned above is REQUIRED BY FORD). It was sitting at his desk waiting for me. The owner asked them to do his truck, so they stole my part, and didn't reorder. My truck sat an extra day in Service while they waited for HIS part to arrive to be put into MY truck.

Direct sales cannot come soon enough

Sponsored