CSP 24B56 - Inoperative Front Parking Sensor(s) - IPMA Software Update for Certain 2022-24 F-150 Lightning Trucks

[Dinozero]

I can't believe this process is so convoluted and requires so much power- how do software/firmware updates require so much downtime in 2024? Seems like they are using antiquated software and hardware methods.

I hated Tesla in a lot of ways, but I never had to take it in for a software update/recall. Everything was OTA (from new features, to fixes for door handle open/close bugs, to frunk issues) and done in 45 minutes or less. I really, really miss that. Now I get an update that makes future updates work better? And new functionality never comes? And when I get a CSP I take it in and it either doesn't fix the issue OR it makes new issues arise (like tons in this thread)?

@Ford Motor Company you guys really need to figure this out if you are going to compete long-term in the EV and even Plug-In hybrid realm. The irony is that it will actually make YOUR life and your employees time far more efficient and less expensive. Everyone would win with a little upfront investment.

I completely agree. Getting better at software wouldn't just mike the owners lives better, it would save the company a ton of money and time. This is ridiculously difficult.

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[ddimit]

Agreed. It’s a mess. They need to revise and train on this one. Embarrassing. @Ford Motor Company

I think it depends on the Dealer. I had mine done yesterday via Mobile Service. I wasn't hopefully as this was my first interaction with this dealer. The tech showed up I asked if he needed power and a 12v battery charger. He said no. I let him get to work. I popped out about 1/2 hour later. He was charging the battery from a jumper to his Ford Service Vehicle. and had a starlink terminal setup o the driveway. He was probably early 20s., Knew his stuff and had it all done in about an hour and a half.

 

[Dinozero]

They broke my truck!!! I was so nervous about having this done. UGH.

2023 ER Lariat that was built in December 2023 that has been flawless for 14,000 miles.

They took it for a test-drive after the 3 failed updates and now the truck is flashing "pull over" messages to the driver and they have no clue what they're doing or what's wrong.

This is horrible. Worst fear unlocked. Do not get this done! I really thought people that were warning about it were being hyperbolic.

 

[Jamchampnate]

They broke my truck!!! I was so nervous about having this done. UGH.

2023 ER Lariat that was built in December 2023 that has been flawless for 14,000 miles.

They took it for a test-drive after the 3 failed updates and now the truck is flashing "pull over" messages to the driver and they have no clue what they're doing or what's wrong.

This is horrible. Worst fear unlocked. Do not get this done! I really thought people that were warning about it were being hyperbolic.

Sorry .

Yeah, I wasn't joking or being dramatic when I posted a few times to wait this one out...unfortunately folks are finding it out the hard way.

I hope they halt this update soon until they train on it/fix the workflow.

@Ford Motor Company this is a pretty high priority item to run up the ladder.

 

[F150ROD]

22 platinum. Done today. Took three hours. Said 12v went down to 33% and had to wait for it to be above 70% to do the frunk fix.

360 camera looks like this now:

My camera has been like this since December after the 6.14 fix. It's just pathetic......

 

[F150ROD]

They broke my truck!!! I was so nervous about having this done. UGH.

2023 ER Lariat that was built in December 2023 that has been flawless for 14,000 miles.

They took it for a test-drive after the 3 failed updates and now the truck is flashing "pull over" messages to the driver and they have no clue what they're doing or what's wrong.

This is horrible. Worst fear unlocked. Do not get this done! I really thought people that were warning about it were being hyperbolic.

Thanks for letting us know. I was going in on Friday. Looks like I'll have to cancel that appointment. I don't know how @Ford Motor Company expects us to pay for 3 years of BC when they cant even get this right.

 

[Dinozero]

I’ve gotten two alerts in the app today.

pro power system error and now a high voltage battery error.

never had errors like this before.

how can it hurt the truck that badly to install a freaking update on one module?

 

[GDN]

I’ve gotten two alerts in the app today.

pro power system error and now a high voltage battery error.

never had errors like this before.

how can it hurt the truck that badly to install a freaking update on one module?

I would be plugging in to charge and see what response you get from the truck. If you get a red ring, you've got bigger problems.

 

[Dinozero]

I would be plugging in to charge and see what response you get from the truck. If you get a red ring, you've got bigger problems.

I went to the dealer tonight to pick up my loaner.

my truck still opens, frunk works, etc.

It’s not like completely dead.

is there a chance getting high voltage, battery warnings, etc. could happen just because the 12 V battery is low?

allegedly they were not able to install any update so I’m not sure not installing this can cause this much problems

 

[GDN]

I went to the dealer tonight to pick up my loaner.

my truck still opens, frunk works, etc.

It’s not like completely dead.

is there a chance getting high voltage, battery warnings, etc. could happen just because the 12 V battery is low?

allegedly they were not able to install any update so I’m not sure not installing this can cause this much problems

I'm no expert, but I'm part of the club that has had a HV battery module replaced. I'm not real trusting any more. If you get a message about HV battery, I can tell you that charging is the one that that seems to always bring that red ring and indication you may have bigger problems. Charging is just a good test.

 

[Pioneer74]

They broke my truck!!! I was so nervous about having this done. UGH.

2023 ER Lariat that was built in December 2023 that has been flawless for 14,000 miles.

They took it for a test-drive after the 3 failed updates and now the truck is flashing "pull over" messages to the driver and they have no clue what they're doing or what's wrong.

This is horrible. Worst fear unlocked. Do not get this done! I really thought people that were warning about it were being hyperbolic.

What warnings are showing in your FordPass?

 

[Dinozero]

What warnings are showing in your FordPass?

First one today came was pro power needs serviced or something like that

Second one during their test drive after the failed install was a HV battery malfunction warning


never had any issues for nearly 15,000 miles until today and the failed update

 

[Willebrew]

I got my Lightning back from the service center, I had my 30,000 mile service and I had the CSP taken care of, and now I have the new camera ui. Has anyone else seen this? The scale of the camera view at the top of the screen is different and the 360° top down view is slightly narrower.

 

[BMac1203]

I got my Lightning back from the service center, I had my 30,000 mile service and I had the CSP taken care of, and now I have the new camera ui. Has anyone else seen this? The scale of the camera view at the top of the screen is different and the 360° top down view is slightly narrower.

Looks like mine. If you pull up to a wall does your front camera still activate?

 

[Dinozero]

I got my Lightning back from the service center, I had my 30,000 mile service and I had the CSP taken care of, and now I have the new camera ui. Has anyone else seen this? The scale of the camera view at the top of the screen is different and the 360° top down view is slightly narrower.

This view happened to me with the OTA 6.14 update. Maybe the dealer got that installed for you?

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