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My phone as a key stopped working

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lipnorth

lipnorth

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12 volt battery behind cover in the Frunk
according to Ford, the battery is fine and I am able to use my phone to listen to music via CarPlay access settings on the big screen, even unlock and lock the doors.

Just cannot start the goddamn vehicle
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according to Ford, the battery is fine and I am able to use my phone to listen to music via CarPlay access settings on the big screen, even unlock and lock the doors.

Just cannot start the goddamn vehicle
Once you secure your FOB, delete all prior PAAK configurations & data {truck & phone} start from scratch.
 

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according to Ford, the battery is fine and I am able to use my phone to listen to music via CarPlay access settings on the big screen, even unlock and lock the doors.

Just cannot start the goddamn vehicle
If PAAK was your problem, you wouldn’t be able to start even in accessory mode - which is what you’re doing if you can do the things you’re doing on the big screen.
 
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lipnorth

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Now it’s getting to be a dangerous joke after waiting about 15 hours for roadside assistance they still haven’t provided me an update as to when they will get here. They have twice canceled my service on me..

I now need to get home to my family.
 

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This won't help you for this trip but I really like the phone as a key app but was afraid of your situation. So I purchased one of those protective pouches and put my key fab in it and hit it in my truck. So if my phone stops working, I just have to remember my lock code.

I have considered doing this with one of my fobs but never got around to doing it. I figure a few wraps of aluminum foil around it should do the trick?
 

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Now it’s getting to be a dangerous joke after waiting about 15 hours for roadside assistance they still haven’t provided me an update as to when they will get here. They have twice canceled my service on me..

I now need to get home to my family.
@Ford Motor Company
 
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lipnorth

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Now the jokes really on me this fucking stupid truck is unable to be put into neutral without the key so the tow truck people who took all day to get here had to leave because there was nothing they could do. Now my wife has to drive here three hours to bring me the fob. And hope that works.

ed said that the tow truck guys broke my glove compartment and made a mess and made a mess.
 
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Now the jokes really on me this fucking stupid truck is unable to be put into neutral without the key so the tow truck people who took all day to get here had to leave because there was nothing they could do. Now my wife has to drive here three hours to bring me the fob. And hope that works.

ed said that the tow truck guys broke my glove compartment and made a mess and made a mess.
The tow company is incompetent or ill equipped, they could have used wheel dollies to move the truck down the road or onto a flatbed hauler.
 

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Now the jokes really on me this fucking stupid truck is unable to be put into neutral without the key so the tow truck people who took all day to get here had to leave because there was nothing they could do. Now my wife has to drive here three hours to bring me the fob. And hope that works.

ed said that the tow truck guys broke my glove compartment and made a mess and made a mess.
Since you’re in accessory mode, did you try to follow the “Emergency tow procedure” in the manual? It should have worked - it’s specifically for a condition like yours where the truck won’t start.
 

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lipnorth

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Since you’re in accessory mode, did you try to follow the “Emergency tow procedure” in the manual? It should have worked - it’s specifically for a condition like yours where the truck won’t start.
Did not see that and the tow driver didn’t know it either. There was supposed to be a release lever (a ford tech tried to help me) then realized it didn’t exist on 2023’s
 
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lipnorth

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Well I’m finally home with truck, the resolution was getting the FOB. I owe my wife for years. 🙄
 

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Did not see that and the tow driver didn’t know it either. There was supposed to be a release lever (a ford tech tried to help me) then realized it didn’t exist on 2023’s
Generally, tow truck drivers know very little about EVs.

I don’t think the Lightning ever had a release lever. Ford phone support aren’t much more informed than tow truck drivers, unfortunately.
 
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lipnorth

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Generally, tow truck drivers know very little about EVs.

I don’t think the Lightning ever had a release lever. Ford phone support aren’t much more informed than tow truck drivers, unfortunately.
2024 has a release lever; the tow driver had the same thing happen the other day with a ‘24. Even Ford told us about it and how to find it. But it did not exist on a 23.
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