CSP 24B56 - Inoperative Front Parking Sensor(s) - IPMA Software Update for Certain 2022-24 F-150 Lightning Trucks

[Mike G]

Ok. This very thing has happened to me this week because my dealer is also trying to install the CSP 24B56 IPMA/PSCM coordinated updates . I too have a loaner, 2024 F-150 ICE (I hate it) because they've had my 23 Lariat ER for the last 4 days. They kept getting the Update Failed message after several tries, and they finally called and said that they are going to have to replace the module (I'm assuming that they bricked it by not following the tech manual thoroughly as some have pointed out in this thread). He said that the module will be delivered monday morning and they will install it and retry the update and hopefully by Tuesday, my Lightning will be ready for pickup.

It seems clear that the technicians didn't follow the instructions that their manual says, and they probably started the update without a battery tender and wasn't present when alerts popped up because they started the install and walked away.

I was going to call them Monday morning before they install the new module and restart the update process. What should I tell them when I call them Monday about how they probably didn't follow the tech instructions to a Tee? After reading all 21 pages of this thread, there is a multitude of things that can go wrong with this update, and I would like to nip all of that in the bud, before any other failures happen.

With my phone call to them this coming Monday, I was going to probably start with forwarding them the @Mike G post about some technicians neglecting to follow proper procedures while performing this update with his post below....



What else should I tell the service Tech before he installs the brand new module and begins the update process? I don't want him to brick the new module again, and I would like to not have the tiny 360 view display, not having the front camera display after getting close to an object, and all of the other disasters that have happened trying to install this fix.

Thank you everyone in this thread... you guys have helped a lot of us out a lot with this nightmare of an issue!

Actually, I believe it's an issue with the script that updates the IPMA rather than anything a tech did or didn't do. It's more about the update script itself rather than anything else.

If they used a powersupply, and connected up FDRS and ran the IPMA update, and walked away to do something else in the meantime, then they would never know that the Configuration step failed due to DTCs caused by network interruption during the software update. That network interruption and setting DTCs happens with most updates...the issue is that the script fails to clear them before moving into the IPMA Config stage....and when the tech gets back to the screen all he/she sees is that it's all done, press OK to continue....

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[luebri]

Actually, I believe it's an issue with the script that updates the IPMA rather than anything a tech did or didn't do. It's more about the update script itself rather than anything else.

If they used a powersupply, and connected up FDRS and ran the IPMA update, and walked away to do something else in the meantime, then they would never know that the Configuration step failed due to DTCs caused by network interruption during the software update. That network interruption and setting DTCs happens with most updates...the issue is that the script fails to clear them before moving into the IPMA Config stage....and when the tech gets back to the screen all he/she sees is that it's all done, press OK to continue....

Would this be an acccurate way to phrase the warning / reminder to a tech…..

’‘
Warning/Reminder:



Please ensure that when updating the IPMA, you do not leave the process unattended. Network interruptions during software updates can cause DTCs, which the current script fails to clear before entering the IPMA Configuration stage. If these DTCs are not addressed, the Configuration step will fail, and you may not be aware of the issue as the screen will indicate completion. Always verify the status of the update and clear any DTCs manually before proceeding.’

 

[Lightning Rod]

Yes, listed in my signature

Duh...

Thanks,

 

[Lightning Rod]

Actually, I believe it's an issue with the script that updates the IPMA rather than anything a tech did or didn't do. It's more about the update script itself rather than anything else.

If they used a powersupply, and connected up FDRS and ran the IPMA update, and walked away to do something else in the meantime, then they would never know that the Configuration step failed due to DTCs caused by network interruption during the software update. That network interruption and setting DTCs happens with most updates...the issue is that the script fails to clear them before moving into the IPMA Config stage....and when the tech gets back to the screen all he/she sees is that it's all done, press OK to continue....

Thanks for this.

Is there any advise that I can tell the tech when they install the new module?

Also, I'm afraid that they will fry the new module Monday. Do you guys know why the update fails and bricks the module?

I agree that @Ford Motor Company has to do a better job at getting a handle on this problem that's been going on for months now.

Thanks.

 

[Mike G]

Thanks for this.

Is there any advise that I can tell the tech when they install the new module?

Also, I'm afraid that they will fry the new module Monday. Do you guys know why the update fails and bricks the module?

I agree that @Ford Motor Company has to do a better job at getting a handle on this problem that's been going on for months now.

Thanks.

They obviously should know that on a Lightning with a 36Ah 12V battery that they need to run the shop powersupply/battery tester in the proper mode so that it maintains the 13.6V during programming (using a VCM 3 that would take about an hour).

They don't necessarily have to sit there the whole hour...they should be made aware that if they don't watch the "pot until it boils" to see that the DTCs aren't cleared and the configuration failed during that process, that they should take the extra step after the IPMA and PSCM scripted install has happened and clear all DTCs and then separately run the IPMA Configuration tool in FDRS.

But yes....back to your original suspicion....'bricking' the IPMA would likely have resulted from not using a powersupply, or using one that is not set correctly for the Lightning.

 

[TaxmanHog]

They don't necessarily have to sit there the whole hour...they should be made aware that if they don't watch the "pot until it boils" to see that the DTCs aren't cleared and the configuration failed during that process, that they should take the extra step after the IPMA and PSCM scripted install has happened and clear all DTCs and then separately run the IPMA Configuration tool in FDRS.

Do you or does anyone know how much the shop get's for "time" on this or other updates?

In other words, if they're paid an hour for an hours direct attention, then they better watch the pot boil, not juggle a brake job and two oil changes, but if that's how they're operating then pay very close attention.

The script enhancement should include an audible alert to draw their attention to the situation.

 

[Mike G]

Do you or does anyone know how much the shop get's for "time" on this or other updates?

In other words, if they're paid an hour for an hours direct attention, then they better watch the pot boil, not juggle a brake job and two oil changes, but if that's how they're operating then pay very close attention.

The script enhancement should include an audible alert to draw their attention to the situation.

FDRS has zero audible alerts of any kind. I suppose that's due to the fact that it would be used in a noisy environment where they wouldn't be heard even if there were any.

 

[TaxmanHog]

FDRS has zero audible alerts of any kind. I suppose that's due to the fact that it would be used in a noisy environment where they wouldn't be heard even if there were any.

Understand, so I'm suggesting enhancements and bluetooth earpiece, then they can multitask 5 jobs instead of 3

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